What are the responsibilities and job description for the Director, Software Engineering - Digital Commerce & Innovation position at Velocity Black?
Director, Software Engineering - Digital Commerce & Innovation
Capital One's Digital Commerce & Innovation organization is seeking a Director of Software Engineering with a passion for AI to join its Velocity Black by Capital One team. This Director will build and lead exceptional software engineering teams to reimagine concierge for the digital age. They must have the ability to attract and recruit the industry’s best talent, and simultaneously have the technical chops to ensure that we build compelling, customer-focused solutions in an iterative methodology.
As a candidate for this role, you’re able to seamlessly switch from diving deep into technology with engineers to driving high-level, strategic discussions. You are a naturally curious technologist and stay on top of emerging trends, including prototyping of nascent technologies. You are not afraid to question any existing processes and solutions, yet you display a keen sense of business value proposition and focus on the right priorities. At Capital One, you will help leverage the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build.
Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. By harnessing 24 / 7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24 / 7 / 365. The service we offer and build upon is unlike anything ever built before, and our product is rapidly evolving. Velocity Black is our core product, built in React Native and offering exclusive access and unbeatable world-wide service across Travel, Experiences, Luxury Goods and Dining. Our internal and bespoke request management platform, Gravity, is built with React and Node.js microservices, virtually augmenting our expert customer service agents with AI, delivering the unrivaled personal service our members expect and love.
In this role, you will :
- Lead, manage, and grow teams of software engineers to build meaningful consumer products powered by the latest technology with a focus on applied AI for web and mobile.
- Ability to wear the ‘Product hat’ with deep empathy for the customer.
- Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to evolve how our customers interact with Capital One.
- Mentor and guide the professional and technical development of engineers on your team.
- Partner with product and design leaders to define the strategy, roadmap and destination architecture, leveraging your deep customer empathy.
- Manage a portfolio of diverse technology platforms and projects to build scalable applications that meet or exceed our customer needs.
- Work within and across teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies.
- Lead the craftsmanship, availability, resilience, and scalability of your solutions.
- Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity.
- Continuously improve software engineering practices.
The Ideal Candidate :
Basic Qualifications :
Preferred Qualifications :
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL : $239,900 - $273,800 for Director, Software Engineering
McLean, VA : $263,900 - $301,200 for Director, Software Engineering
New York, NY : $287,800 - $328,500 for Director, Software Engineering
Richmond, VA : $239,900 - $273,800 for Director, Software Engineering
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace.
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Salary : $239,900 - $273,800
