What are the responsibilities and job description for the Staff Site Reliability Engineer position at Velocity Global?
Velocity Global offers the most unified, tech-enabled, and customer service-driven global workforce management, ensuring smooth, reliable operations across countries, roles, and workforce types so businesses can navigate complexity with confidence, deliver strong results, and stay ahead. We help you expand your business into new markets without the complexity of setting up entities. We hire, pay, and manage your workforce across 185 countries with our AI-powered global Workforce Technology platform.
Velocity Global seeks a Staff Site Reliability Engineer (Staff SRE) with extensive cloud engineering experience. In this role, you will lead, design and help create the automation and support efforts of our cloud Infrastructure, identify and execute strategies to improve our full-stack telemetry, monitoring and alerting capabilities, and improve our overall SLA’s.
We obsess over performance, scalability, privacy and security. SREs work cross-functionally with DevOps and Engineering teams, combining operations work with software engineering principles to enable high availability of production systems. You will serve as a partner to our Engineering organization to help make their services more performant, scalable, observable, and reliable. Every engineering team at Velocity Global should be responsible for the software they build. SREs are critical in providing the tools, practices, and expertise to make that happen.
You will be based in Palo Alto, California, and in-office collaboration is required for at least three days per week.
You Will :
- Automate observability and alerting across an ever-changing landscape of microservices.
- Develop Automated Service Reliability Scorecards and Production Readiness Standards.
- Conduct Chaos Engineering and Game Day Simulations to discover and test fixes for weak spots that would otherwise not be identified until a real-life production incident occurred.
- Engage in software engineering project work, proposed and driven by individual SRE team members, to remove operational bottlenecks and increase velocity in innovative ways.
- Expand and improve our observability and monitoring footprint.
- Collaborate with Engineering and DevOps to create architectural plans, define project requirements, and establish technical standards.
- Improve common operational challenges by building tools and automating scripts.
- Serve on the Incident Response Team to help debug and drive resolution of production reliability issues, contribute to the postmortem, and work to prevent recurrence.
- Participate in design and production reviews for new features, products, or infrastructure.
- Audit and tune the configuration of systems owned by other engineering teams.
- Plan for the growth of Velocity Global’s infrastructure and infrastructure reliability / resiliency.
- Design and implement High Availability architecture underlying Velocity Global’s platform.
- Create Disaster Recovery solutions, including backups, redundant systems, and emergency response processes.
- Collaborate with Architects and Engineering leaders in the hiring, training, and mentoring of all talents.
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Our job titles may span more than one career level. The base pay depends upon many factors, such as training, transferable skills, work experience, business needs, and market demands. The base pay range is subject to change and may be modified.
Annualized Pay Range : $176,000 — $229,000 USD
We are dedicated to fostering diversity and inclusion across our organization, embracing the rich tapestry of cultures, backgrounds, and perspectives that our global team brings together in offices around the world. Velocity Global is an Equal Opportunity Employer committed to empowering individuals from all walks of life to achieve their professional goals with us, regardless of race, religion, gender, gender identity, pregnancy, disability, sexual orientation, age, national origin, citizenship status, or genetic information. We actively seek and encourage applications from diverse candidates, including those with disabilities, and offer accommodations throughout the selection process upon request.
Velocity Global offers a range of benefits tailored to the location and type of role. A general benefits overview is below :
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Salary : $176,000 - $229,000
