What are the responsibilities and job description for the Customer experience position at Velvet Box?
About Us :
At Velvet Box, it is our passion to change people's lives by helping them feel better about themselves. Whether guests come in feeling frustrated or disconnected, when they walk into a Velvet Box store, we support them, help them learn, and empower them to explore new possibilities.
Our goal is for each guest to leave our stores feeling excited and inspired to try something new.
Job Title : Customer Experience Specialist
Application Process :
As part of the application process, you will receive an email with instructions for completing a live wedge video interview.
This interview is required to be considered for the position and provides us an opportunity to get to know you better.
Your Impact :
As a Guest Experience Specialist, you will be the face of our brand, delivering exceptional service and creating memorable experiences for every guest. You will :
- Meet Personal Sales Goals : Strive to meet and exceed individual sales targets by understanding guest needs and providing tailored recommendations .
- Customer Service and Experience : Provide warm, welcoming, and attentive service that leaves a positive and lasting impression on each gues t.
- Being a Product Expert : Develop in-depth knowledge of our product range to offer informed guidance and support, helping guests feel confident in their selections.
- Promoting a Safe and Warm Environment : Foster a welcoming atmosphere where guests feel safe, comfortable, and encouraged to explore new ideas.
- Dependable Team Player : Collaborate with your colleagues while being reliable and committed to the team's success.
- Flexible Scheduling : Adapt to varying schedules and shifts to meet business needs and provide consistent service.
- Fast-Paced Environment : Thrive in a dynamic environment where you can manage multiple tasks effectively and efficiently.
- Detail-Oriented : Maintain a keen eye for detail in all aspects of guest service and merchandising.
- Uplifting and Inviting Attitude : Create a positive atmosphere that encourages guests to feel valued and welcomed.
- Connecting with People : Build genuine relationships with guests, making them feel heard and supported.
Perks & Benefits :
- Snack Budget : Monthly snack budget to keep you energized throughout the day.
- Employee Discount : Access to exclusive discounts on our products.
- Personal Growth : Opportunities for personal and professional development within a supportive culture.
- Book Club : Earn $50 for every book you read, added directly to your paycheck.
Job Posted by ApplicantPro
Last updated : 2024-11-09
Salary : $15