What are the responsibilities and job description for the Receptionist position at Velvet Nail Bar II?
Overview
We are seeking a friendly and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and support. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Raises awarded every year based on performance.
Duties
- Greet and welcome visitors in a professional manner, ensuring a positive first impression.
- Answer phone calls promptly, directing inquiries to appropriate personnel or departments.
- Schedule appointments using computer system.
- Help set up pedicure trays and chairs during peak times.
- Do occasional stock checks.
- Occasional errands such as picking up nail supplies, or getting lunch/coffee/boba.
- Get drink orders, make simple cocktails, and serve them to customers.
- Manage computerized turn system that matches clients with technicians, keeping in mind preference and ability.
- Check out customers using Clover POS system.
Skills
- Strong customer service skills with a focus on creating a welcoming environment.
- Bilingual abilities are a plus, enhancing communication with diverse clientele.
- Basic computer literacy
- Ability to work collaboratively within a team while also being self-motivated.
- Ability to multi-task
If you are passionate about providing outstanding service and possess the necessary skills to thrive in this role, we encourage you to come to open interviews Tuesdays at 10am-4pm. Please bring a physical copy of your resume.
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
- No nights
- Weekends as needed
Work Location: In person
Salary : $12 - $13