Demo

E Learning Designer

VensureHR
Chandler, AZ Full Time
POSTED ON 4/26/2025
AVAILABLE BEFORE 5/22/2025

The PrismHR E-Learning Designer facilitates the successful utilization of our software platform by creating and delivering engaging training for both employees and customers.

This is accomplished through in-person live training, webinars, eLearning programs, and creation of other self-help materials.

Responsibilities

  • Master our core PrismHR software suite to facilitate organization-wide learning.
  • Design and implement role-playing activities to enhance interpersonal skills such as negotiation, teamwork, and conflict management.
  • Schedule and facilitate regular training sessions and ensure employees complete necessary training courses, including communication and troubleshooting skills.
  • Work in tandem with managers, technical writers, and other key team members to foster a culture of continuous learning through on-the-job training at PrismHR.
  • Create instructional materials, including courses, curriculum, articles / guides, and training manuals.
  • Revamp existing content to reflect changes to the systems after product updates.
  • Develop eLearning materials using Articulate 360.
  • Upload eLearning materials to the Learning Management System (LMS) for easy access.

Additional Duties :

  • Create learning content for external customers, including user guides, video tutorials, FAQs, and other educational materials.
  • Empower customers to resolve minor issues independently, leading to reduced support tickets and increased customer satisfaction.
  • Promote product engagement and customer retention by ensuring customers are well-informed about our product features.
  • Leverage digital tools and platforms to deliver content to customers in a remote role, allowing for a diverse range of content tailored to different learning preferences.
  • Note : The role may include other duties as assigned.

    Qualifications

  • Work experience as a Trainer, Content Creator, or similar role.
  • 2 years of experience with Articulate Storyline 360.
  • Experience with PrismHR or other payroll systems is a plus.
  • Experience in customer service positions is a plus.
  • Knowledge of Learning Management Software (LMS).
  • Familiarity with interactive learning activities.
  • Excellent communication and presentation skills.
  • Additional certification in training is a plus.
  • Best practices and in-depth understanding of eLearning technology issues.
  • Familiarity with multimedia formats and multimodal training methods.
  • Employment Type : Full Time

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