Retail Sales Associate

Job title: Retail Sales Associate

Location: Mineral Wells, TX

Hours: 20 hours weekly

Job Responsibilities

As a retail sales associate, you will be the face of our brand, engaging with customers to provide a positive shopping experience. Your key responsibilities will include:

• Welcoming customers with a friendly demeanor, offering product information, and assisting them in finding items.

• Understanding and promoting current sales to enhance the customer experience and drive sales.

• Maintaining a clean, organized, and visually appealing sales floor, including restocking shelves, arranging displays, and ensuring product areas meet merchandising standards.

• Answering customer inquiries regarding products, store policies, and services, providing knowledgeable and helpful responses to enhance satisfaction.

• Operating the point-of-sale (POS) system, processing payments, handling returns, and managing customer transactions efficiently and accurately.

• Assisting in inventory management tasks, including receiving shipments, conducting stock counts, and reporting low stock or product discrepancies to management.

• Supporting loss prevention efforts by monitoring the sales floor, reporting suspicious activity, and following security policies.

• Collaborating with fellow team members to achieve sales targets, meet store goals, and contribute to a positive team environment.

• Reporting to the Store Manager or Assistant Manager, ensuring that daily tasks align with store goals and standards.

Required Skills, Experience, and Qualifications

Must-have:

• Strong interpersonal and communication skills to interact effectively with customers and team members.

• Ability to work a flexible schedule, including weekends, holidays, and occasional evenings.

• Basic math skills for handling cash and managing sales transactions accurately.

• Ability to stand, walk, and lift moderate weights for extended periods, in alignment with the physical demands of retail work.

• A high school diploma or equivalent.

Nice-to-have:

• Previous experience in retail, sales, or customer service.

• Familiarity with POS systems and other retail technology.

• An interest in [specific products or industry] to better connect with our customers.

Success Criteria

To excel in this role, as a retail sales associate we expect you to:

• Meet or exceed individual sales targets and contribute to the team’s overall sales performance.

• Deliver outstanding customer service, as measured by positive customer feedback and a satisfaction rating of 90% or higher.

• Maintain a consistently high level of product knowledge, actively engaging in training opportunities.

• Demonstrate initiative in keeping the sales floor organized, addressing customer needs, and supporting team members.

• Exhibit reliability and punctuality, consistently adhering to scheduled shifts and availability.