What are the responsibilities and job description for the Server position at VENTANA CANYON ALLIANCE LLC?
Job Details
Description
At Ventana Canyon, nestled in Tucson Santa Catalina foothills, the sun rises across our pristine 600-acre desert preserve with its flowering landscape, rolling hills, winding riverbeds, craggy canyons, and pine-topped peaks. The Ventana Canyon Golf & Racquet Club is a beautiful and secluded member-owned country club with 36 holes of championship golf and 50 guest suites, rated as one of America's top golf resorts
The Lodge at Ventana Canyon Golf & Racquet Club is seeking an experienced Server to provide uncompromising quality of service to the Ventana Canyon Golf & Racquet Club members and guests through a coordinated teamwork approach.
RESPONSIBILITIES:
- Provides immediate attention to all guests upon seating.
- Describes and specials of the day to the guest. Answers questions regarding any menu item and offers suggestions of menu items when appropriate.
- Takes food and beverage orders from guests and delivers food to guest promptly after preparation.
- Follows-up with guest to ensure satisfaction. Replenishes items as needed.
- Participates in pre-shift meetings and taste tests.
- Maintain organized workstation and side work duties.
- Accountable for checks and cash transactions. Utilizes Point of Sale System.
- Follows established systems for taking, placing, and delivering orders.
- Follows established standards for greeting, cocktail service, and food delivery and general service techniques.
- Practices tray service for all food and beverage service.
- Incorporates safe work practices in job performance.
- Maintains flexibility to take on new and different tasks as directed by the department manager.
- Attends staff meetings.
Qualifications
SKILLS AND QUALIFICATIONS:
- Ability to apply basic math skills.
- Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations.
- Vision distance and color vision as well as depth perception. Ability to adjust focus.
REQUIREMENTS:
- One to three months related experience and/or training working in a similar environment; or equivalent combination of education and experience.
- Required to read and comprehend simple instructions, short correspondence, and memos; to write simple correspondence; to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.
- Meet the physical demands of the position: Frequently stands and walks; uses hands to finger, handle or feel; reaches with hands and arms; stoops, kneels, crouches, or crawls; talks or hears. Occasionally sits; climbs or balances. Frequently lifts to 25 pounds and occasionally lifts up to 50 pounds.
- Sanitation Training
- Alcohol Awareness Training
It is our policy not to discriminate against any associate or applicant because of race, color, religion, age, gender or sex, pregnancy, childbirth or related conditions, national origin, sexual orientation, gender identity, disability, citizenship status, veteran/military status, genetic information, or any characteristic protected by applicable federal, state, or local law.