What are the responsibilities and job description for the Customer Service Professional position at Ventara?
This person will be working directly with the Vice President of the company to follow up on Accounts/Customers. This person will be required to show professional proficiency in the following areas:
- Communication skills required.
- Comfortable speaking professionally to customers on the phone and on video conferences.
- Proficient in writing documents.
- Adaptable to changes and directives.
- Must have clear and logical thinking process.
- Capable of prioritization of duties and Multitasking workloads.
- Interface with the Manufacturing, Research and Development and Quality control to prepare report and communicate the progress on account status to the Vice President and to the customers.
- This person must be detailed and have excellent follow up skills.
- Must be a highly motivated individual and Strong Ethic.
- A professional level of MS systems, outlook, excel, power point. Report writing.
- Preparing quotes.
- Report on account status.
- Follow up on outstanding AR for said accounts.
- Able to prepare and make UP’s, Fed-Ex, DHL and USPS shipments.
- Cut and prepare samples.
- Part Time Monday to Friday 10am -3 pm.
