What are the responsibilities and job description for the Lease Specialist position at Ventas, Inc.?
Job Description
The Lease Specialist is primarily involved in all transactional aspects of the lease setup/modification, billing, and review process. Key responsibilities include reviewing new and modified leases and accurately interpreting lease terms to ensure that system setup leads to accurate revenue recognition. This person should be process-oriented, detail-driven, and capable of managing a high volume of work while maintaining a customer service-focused mindset.
Responsibilities
Ventas, Inc. is an Equal Opportunity Employer.
Ventas, Inc. does not accept unsolicited resumes from staffing agencies, search firms or any third parties.
The Lease Specialist is primarily involved in all transactional aspects of the lease setup/modification, billing, and review process. Key responsibilities include reviewing new and modified leases and accurately interpreting lease terms to ensure that system setup leads to accurate revenue recognition. This person should be process-oriented, detail-driven, and capable of managing a high volume of work while maintaining a customer service-focused mindset.
Responsibilities
- Analyze, interpret, and abstract all newly executed lease documents, inputting the data into the database within specified deadlines to describe lease terms and other important lease information.
- Track, maintain, and communicate all expirations and other critical information to the Property Manager and/or Accounting Department.
- Resolve issues for customers by researching and gathering information about transactions, lease terms, and other relevant items. Establish and maintain working relationships with the Property Management and Asset Management teams.
- Support all aspects of the lease change request process, including billing updates, notification changes, CAM, etc.
- Manage the process of refunding and/or reducing security deposits throughout the lease term, including analyzing the lease to confirm that the tenant is entitled to a refund or reduction in accordance with applicable lease provisions.
- Maintain the company’s database for relevancy and accuracy from acquisition through disposition.
- Support Leasing Directors by monitoring and obtaining sufficient/sensitive documentation for the credit approval process of potential tenants.
- Assist with identifying and implementing process improvements for the lease setup and billing processes.
- Manage daily work queues.
- Support internal and external audits.
- Complete other duties as assigned, including but not limited to cash receipts applications during peak times, document management, etc.
- Bachelor’s degree in business administration, accounting, or equivalent work experience preferred; high school diploma or GED and equivalent work experience required.
- 1-3 years of commercial real estate lease experience, including reading and interpreting leases, is ideal.
- Knowledge of property management, property accounting, and commercial leasing preferred.
- Proficiency in Word, Excel, and PowerPoint is required.
- Yardi experience is preferred; ability to quickly learn and adapt to new software is essential.
- Strong verbal, written, and interpersonal communication skills.
- Ability to prioritize activities to meet deadlines as required.
- Ability to multitask and manage multiple projects simultaneously.
- Ability to work independently and as part of a team.
- Ability to work in a fast-paced, collaborative environment with multiple deadlines and flexibility in dealing with changing priorities.
Ventas, Inc. is an Equal Opportunity Employer.
Ventas, Inc. does not accept unsolicited resumes from staffing agencies, search firms or any third parties.