Credit Collections Specialist

VENTEON Finance is hiring a CREDIT AND COLLECTIONS SPECIALIST to provide support in Detroit, MI. Position entails checking credit and setting up customers in the system, applying payments, and calling businesses to obtain payments.

POSITION TYPE: Full time. Direct hire. Hybrid (2 days in office, 3 remote)

PAY: Entry Level position paying $22.00 to 24.50 per hour based on years of experience.

Requirements of the Credit and Collections Specialist:

• High School Diploma required.
• College level classwork in accounting OR 2-3 years of work experience applying payments and contacting businesses collecting overdue payments required.
• Experience with managing credit lines a plus.
• Ability to analyze data, a person who enjoys working with numbers. Able to negotiate and resolve differences
• Technical Skills: MS Office (Word, Outlook) able to work with Excel spreadsheets. Experience with an Accounting or ERP system a plus. Able to learn in house software systems.

Duties of the Credit and Collections Specialist:

• Support the Accounting Team in the Accounts Receivable efforts ensuring the company gets paid for all services performed.
• Review of new customer credit applications. Use (and learn to use) various software tools and methods provided by the company to determine and establish credit limits.
• Assist in managing the credit limits as needed based on needs for increases or decreases based on good or poor payment performance.
• Apply cash received to customer accounts noting any payment differences.
• Use reports and data to monitor customer balances and act on overdue payments.
• Call, email and send statements to customers regarding invoices due.
• Work with customers and internal teams to address concerns. Escalate issues to management when additional support is needed.
• Maintain aa high level of confidentiality with corporate finance and customer information.
• Support audits and continuous improvement activities.