What are the responsibilities and job description for the Junior Account Manager position at Ventura Business Management?
We're hiring a full-time team member to provide customer service and sales support for our exclusive clients. The Junior Account Manager will play a key role in maintaining high customer satisfaction and delivering excellent service on behalf of our clients within the community. Comprehensive training will be provided to understand the product line and effectively communicate product details to customers. Strong communication skills and a professional demeanor are essential.
Responsibilities:
- Interact with customers through residential outreach campaigns to inform them about our clients products and services
- Engage with customers, learning their needs and recommending the appropriate products and services
- Process sales orders and assist with the enrollment process of new customers
- Take initiative to resolve issues and handle complaints
- Utilize training materials effectively for a smooth transition into a team leadership role
Requirements:
- Excellent attention to detail
- Team player with strong communication skills
- Previous customer service and sales experience is a plus
- Organized and personable with a comfort in daily customer interactions
Qualifications:
- Desire for professional development and willingness to take on new responsibilities
- Self-motivated and comfortable working independently or as part of a team
- Prior experience in customer service or customer relationship management
- Ability to thrive in a fast-paced environment
- High school diploma or equivalent
#LI-Onsite
Salary : $800 - $1,200
