What are the responsibilities and job description for the Entry Level Client Relations Associate position at Ventura Business MGMT?
Job Description
Job Description
As an Entry Level Client Relations Associate, you will play a supportive role in building and maintaining positive relationships with customers on behalf of our clients. This position combines exceptional customer service with a direct sales focus, aiming to understand customer needs and promote our clients products and services. The successful candidate will be adept at communication, problem-solving, and have a proven track record in achieving sales targets.
Responsibilities of the Entry Level Client Relations Associate :
- Present and explain our products / services to prospects, highlighting the benefits and features
- Listen to customer needs and tailor your sales approach to meet their requirements.
- Identify and understand customer needs to effectively promote and sell products or services directly.
- Meet or exceed sales targets by employing effective sales techniques and strategies.
- Collaborate with the sales team to maximize cross-selling and upselling opportunities.
- d alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Desired Qualifications for our Entry Level Client Relations Associate :
LI-Onsite
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