What are the responsibilities and job description for the Technical Trainer - (Onsite Visalia) position at Ventura Coastal, LLC?
Job Details
Description
Company Overview
Ventura Coastal, the recognized West Coast citrus B2B leader, delivers highest quality citrus products with tailored solutions, speed and elevated customer service to industry giant beverage companies as well as niche marketers. We produce, process and package customized blends of orange, lemon, tangerine and grapefruit juices, oils, essences, pulp and peel products.
Over the last decade, acting with entrepreneurial business style practices, we have achieved transformational growth through strategic investment in production capabilities. This success has provided us the financial resources to invest in our next phase of growth and expansion. With Sales demands up for oil and juice, were on our way towards building the next iteration of transformational growth.
We are currently recruiting for a seasoned Technical Trainer for our Visalia plant.
Job Summary
The Technical Trainer will be responsible for delivering effective training programs across various departments within the organization. The Technical Trainer will be responsible for identifying training needs, creating customized training content, and leading training sessions to enhance employee skills, improve productivity, and ensure compliance with company policies. This role will be essential in fostering a culture of continuous learning and development. The Technical Trainer will create and maintain Standard Operating Procedures (SOPs) to standardize processes, improve efficiency, and support employees in performing their roles effectively.
The position will be part of the HR organization.
Primary Responsibilities
Training Development & Delivery:
- Design, develop, and deliver training programs tailored to the specific needs of different departments (e.g., sales, customer service, operations).
- Conduct both in-person and virtual training sessions to enhance employees' skills, knowledge, and performance in their roles.
- Facilitate onboarding programs for new hires, ensuring they understand company culture, policies, and key job responsibilities.
Needs Assessment & Curriculum Creation:
- Work with department heads and HR to assess training needs and identify skill gaps across teams.
- Develop training materials such as handouts, PowerPoint presentations, e-learning modules, and job aids to support learning.
- Customize training content to align with organizational goals and the unique needs of different employee groups.
Creating Standard Operating Procedures (SOPs):
- Develop and document clear, concise Standard Operating Procedures (SOPs) for key company processes and functions.
- Work closely with department managers to gather input and ensure SOPs reflect current practices, compliance standards, and best practices.
- Ensure that SOPs are easily accessible to employees and provide training to ensure understanding and adherence to these procedures.
- Regularly review and update SOPs to keep them current with any process changes, compliance updates, or industry standards.
Skills Enhancement & Employee Development:
- Provide ongoing training on technical skills, soft skills, leadership development, and industry best practices.
- Monitor and evaluate employee progress during and after training, providing feedback and guidance to ensure successful application of new skills.
- Offer support for career development by identifying growth opportunities for employees through targeted training initiatives.
Training Evaluation & Feedback:
- Collect feedback from training participants to evaluate the effectiveness of programs and make improvements.
- Use assessments, surveys, and performance metrics to measure the success of training initiatives and their impact on employee productivity and engagement.
- Continuously refine training strategies based on feedback and changing organizational needs.
Compliance & Policy Training:
- Ensure that all training programs align with legal and regulatory requirements, including safety, ethics, diversity and inclusion, and company policies.
- Conduct regular compliance training to ensure employees are up to date on industry regulations and company standards.
Collaboration & Communication:
- Collaborate with management and HR teams to stay updated on company priorities and key performance metrics.
- Foster a positive and interactive learning environment, encouraging employee engagement and participation.
- Provide regular reports to management on training outcomes, employee performance, and progress against training goals.
Qualifications and Education Requirements
- Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.
- 5 years proven experience as a corporate or company trainer, learning and development specialist, or similar role.
- Strong knowledge of training and development principles, instructional design, and adult learning techniques.
- Experience in creating and delivering training materials for a variety of employees (e.g., new hires, managers, or specialized departments).
- Excellent communication, presentation, and interpersonal skills.
- Strong organizational and time management skills, with the ability to manage multiple training projects simultaneously.
- Ability to assess training needs, develop customized learning materials, and evaluate training effectiveness.
- Proficiency with learning management systems (LMS) and other training tools (e.g., online platforms, PowerPoint).
- Certification in Training and Development (e.g., CPLP - Certified Professional in Learning and Performance).
- Any relevant certifications in leadership development, e-learning, or instructional design.
Physical Requirements
- Standing and Walking: Ability to stand for extended periods during training sessions, workshops, or demonstrations (typically 1-4 hours at a time). The ability to walk around a classroom, training room, or manufacturing floor to interact with participants and provide hands-on training or support.
- Lifting and Carrying: Ability to lift and carry training materials, such as books, manuals, laptops, or projectors (typically up to 20-30 lbs.)
This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
Compensation
Range: $75k - $90k annually (bonus potential for achieving performance goals.)
Salary offers will vary and will be determined by the candidate’s work experience, education, skills, and certifications.
Our Benefits
At Ventura Coastal, we offer competitive benefits to our Non-Union Employees in Visalia, Tipton and Ventura that include:
- Medical & Prescription Drug Coverage (PPO, PPO/H.S.A., HMO)
- Long-Term Disability Insurance (LTD)
- Short-Term-Disability Insurance (STD)
- Basic Life and Accidental Death and Dismemberment (AD&D) Insurance
- Dental Plan (DHMO, PPO)
- Vision Plan
- 401(k) with partial Company match
- Generous paid holiday and vacation benefits
Qualifications
Salary : $75,000 - $90,000