Ambulatory Care Behavioral Health Manager - Bilingual Required - Departmental Promotional

Under general direction of the Ambulatory Care Clinic Medical Officer, this manager will provide senior management of a major program operation and/or services within the Ambulatory Care clinics.

The Senior Behavioral Health Manager (Ambulatory Care) will oversee the Behavioral Health Integration Program and the Comprehensive Perinatal Services Program for Ventura County Ambulatory Care. This manager will be tasked with program design, hiring and training new team members, workflow development, and ensuring compliance with regulatory standards. This Manager will lead a multidisciplinary team, collaborate with clinic leadership and medical staff, and engage with county stakeholders and community partners to ensure integrated, high-quality care.

As the behavioral health expert for the organization, the Senior Manager - Ambulatory Care Administration will contribute to strategic planning, policy development, and provide ongoing guidance to staff and stakeholders. The incumbent will track and report on program outcomes, using data to drive continuous improvement and ensure program success.

The ideal candidate will be bilingual (English/Spanish) and have extensive leadership experience in program development, making key clinical and administrative decisions, and ensuring that operations align with strategic goals and regulatory requirements in a supervisory capacity ideally within a primary care behavioral health integration program.

PAYROLL TITLE:  Senior Behavioral Health Manager

EDUCATIONAL/BILINGUAL INCENTIVE:  Incumbents may be eligible for educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification. Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.

DEPARTMENT/AGENCY:  Health Care Agency - Ventura County Ambulatory Care

Senior Behavioral Health Manager is a Management classification and is not eligible for overtime compensation. Incumbents in this classification are eligible for benefits at the MB3 level.

The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies for this position only. There is currently one (1) Regular vacancy. 

TENTATIVE SCHEDULE:  
OPENING DATE:  01/22/25
CLOSING DATE:  02/05/25 at 5:00 p.m.

Duties may include but are not limited to the following:

• Plans, organizes, and supervises ambulatory staff to achieve agency and department goals;
• Provides critical analysis and decision-making for operations;
• Establishes and monitors policies, procedures, and performance outcomes;
• Develops and oversees new initiatives and programs to enhance revenue and service delivery including maximizing revenue at the Federally Qualified Health Clinics (FQHCs) through rate resetting strategies;
• Supports strategic service transformation in line with the Ambulatory Care Strategic Plan;
• Ensures interagency collaboration and oversight of ambulatory care clinic services;
• Compiles, analyzes, and reports on financial and statistical data to improve operations;
• Oversees and directs the operations of the Comprehensive Perinatal Services Program;
• Oversees and translates (English/Spanish) program curriculum to clients and staff;
• Assists with special or complex client cases; and
• Performs other related duties as required.

These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.

DEPARTMENT/AGENCY SERVICE:  Currently working as a Regular employee for the County of Ventura Health Care Agency.  NOTE:  A Regular employee is an employee who holds an allocated full-time or part-time position in the County budget excluding (but not limited to) extra help or intermittent employees, provisional appointees, enrollees in training programs, and/or independent contractors.

EDUCATION, TRAINING, and EXPERIENCE:

Extensive supervision, program operation or management experience, or technical related experience which has led to the acquisition of the required knowledge, skills and abilities. The required knowledge, skills, and abilities may also be obtained by:

Any combination of education, training, and experience equivalent to a Master's degree from an accredited college or university in mental health, public administration, business administration, or related field; four (4) years of management experience including supervisory experience in a mental health care environment or department.

NECESSARY SPECIAL REQUIREMENTS

• Four (4) years of experience working in Integration services
• Possession and maintenance a valid California License as a Licensed Clinical Social Worker or a Licensed Marriage and Family Therapist
• Must possess and maintain a California driver license as a condition of continued employment
• Must be bilingual (English/Spanish)

KNOWLEDGE, SKILLS and ABILITIES:

Thorough knowledge of:

• The intersection between ambulatory care and behavioral health assessments, treatment, and case management
• Behavioral health clinical policies, strategic planning, management, and supervision
• Budget preparation, analysis, organizational development, and staffing
• Office automation, contract negotiation, fund development, and marketing
• Public relations and promoting client services

Ability to:

• Analyze, develop, and evaluate service delivery systems
• Plan, organize, and supervise staff to achieve agency goals
• Maintain collaborative relationships with staff, community members, and other agencies
• Develop and present training programs and prepare reports and recommendations
• Utilize computing hardware and software effectively
• Maintain medical record standards and provide positive leadership
• Develop community resources and manage within budget constraints
• Respond effectively to crises and handle difficult individuals
• Evaluate safety and risk factors for staff and clients
• Communicate effectively, both orally and in writing to diverse audiences

Supplemental Information:

Physical Requirements:  Frequent sitting and standing.

Working Environment:  Standard office/mental health services environment.

FINAL FILING DATE:  Applications must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on Wednesday, January 15, 2025.

To apply on-line, please refer to our web site at ventura.org/jobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009. 

Note to Applicants:  It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.

SUPPLEMENTAL QUESTIONNAIRE – Qualifying:  All applicants are required to complete and submit the questionnaire for this exam at the time of filing. The supplemental questionnaire may be used throughout the exam process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from consideration.

APPLICATION EVALUATION – Qualifying:  All applications will be reviewed to determine whether the stated requirements are met. Those individuals meeting the stated requirements will be invited to the written examination.

COMPARATIVE SCREENING – Qualifying:  If there is a high number of qualified applicants, a comparative screening will be conducted to determine which of the applicants will be selected for invitation to the oral examination. Applications will be evaluated and ranked according to criteria that most closely meets the needs of the department, so it is essential that applicants provide as much detail as possible and answer all parts of the application and supplemental questions. 

ORAL EXAM – 100%:  A job-related oral exam will be conducted to evaluate and compare participating applicants' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Applicants must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

If there are three (3) or fewer qualified applicants, an oral exam will not be conducted.  Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list. 

Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year. 

BACKGROUND INVESTIGATION:  A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, and driving record may be required for this position.  For further information about this recruitment, please contact Nathan Wood by e-mail at nathan.wood@ventura.org or by telephone at (805) 677-5232.

EQUAL EMPLOYMENT OPPORTUNITY
The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Salary : $120,319 - $168,463