Training Coordinator

Training Coordinator

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Training Coordinator

Salary

79,396.05 - $113,389.81 Annually

Location

Camarillo, CA

Job Type

Full-Time

Job Number

1708DCSS-25AA (AP)

Department

Department of Child Support Services

Opening Date

01 / 28 / 2025

Closing Date

2 / 10 / 2025 5 : 00 PM Pacific

Description

Benefits

Questions

Description

THE PROGRAM

Our agency's mission is to "Transform Lives Through the True Power of Child Support." The Ventura County Department of Child Support Services Program (VCDCSS) was established in 1975 to provide children with the financial, medical, and emotional support they need to help ensure a bright future. Child support payments help provide children with food, shelter, clothing, and other necessities. By providing the means for many families to meet their most basic financial needs, the program is a critical part of efforts to fight poverty in California. In addition, public assistance recipients are required to open a child support case, with collections being used to recoup the government's cost of providing that assistance. California's program is administered by 49 local child support agencies (called LCSAs) and operates under the oversight of the California Department of Child Support Services (DCSS). DCSS is committed to cultivating a diverse, equitable, and inclusive workforce in all departments.

THE POSITION

Under direct supervision, the Training Coordinator will be responsible for strategically implementing staff development and training programs that contribute to achieving our agency’s goals. The position will supervise a team of training specialists, working collaboratively to assess training needs, develop and facilitate training programs, evaluate the effectiveness of these trainings and keep record of employees’ training history. The Training Coordinator will stay abreast of the latest training methods and technologies to ensure department training programs are innovative and engaging. Additionally, this position will serve as the liaison for training-related communications to / from the California Department of Child Support Services.

PAYROLL TITLE / APPROXIMATE SALARY :

Staff Services Specialist II - $38.17 - $54.51 hourly

EDUCATIONAL / BILINGUAL INCENTIVE

Some positions may be eligible for an educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification. Incumbents may also be eligible for bilingual incentive depending upon operational need and certification skills.

TELECOMMUTING OPTION :

Some positions may allow for telecommuting following successful demonstration of competency in the position.

DEPARTMENT / AGENCY : Department of Child Support Services

Staff Services Specialist II is represented by the Services Employees International Union (SEIU) Local 721 and are eligible for overtime compensation.

TENTATIVE SCHEDULE :

OPENING DATE : January 28, 2025

CLOSING DATE : February 10, 2025, at 5 : 00 p.m.

APPLICATION REVIEW COMPLETE : February 14, 2025

TESTING AND EVALUATION / ORAL EXAM : Week of February 24, 2025

SELECTION INTERVIEWS : Week of March 10, 2025

Examples Of Duties

Strategically designs and implements training programs, materials and schedules to effectively address department training needs, managing the logistics of training delivery and collaborating with various stakeholders to ensure alignment with organization goals.

Delivers trainings to employees in-person and virtually

Identifies training needs within the organization through diverse assessment methods.

Evaluates and determines the effectiveness of training initiatives, using knowledge to improve and enhance future trainings.

Effectively supervising Learning and Development Unit staff.

Effectively manages projects; tracks and reports progress to manager.

Collaborates with third party training vendors and subject matter experts to provide specialized training to the department, when needed.

Keeps abreast of new training methods and techniques, applying knowledge when developing trainings.

Drafts and sends email communications to the department about updated policies, procedures, processes and information from the California Department of Child Support Services.

Updates the department’s policy and procedures manual, desk aids and other various department documents, as needed.

Effectively utilizes software and applications, including but not limited to, Microsoft Office, Canva, LinkedIn Learning, Survey Monkey, and the department's learning management system

Keeps record of employees’ training history and upcoming required trainings

Maintains an online library of training resources.

Serves as point of contact for communication about trainings from the California Department of Child Support Services.

Serves on various department workgroups, including but not limited to, the annual performance strategy workgroup and the policy workgroup.

Performs other related duties as required.

Typical Qualifications

These are entrance requirements to the examination process and assure neither continuance in the process nor placement on an eligible list.

EDUCATION / TRAINING and EXPERIENCE

Any combination of education and experience which has led to the acquisition of the required knowledge, skills and abilities. The required knowledge and abilities can also be demonstrated by :

Five (5) years of progressively responsible experience in project management, program development, or organizational development including at least one (1) year in a supervisor capacity.

Substitution :

A Bachelor's degree in Business Administration, Education, Human Resources or a closely related field can be substituted for experience on a year for year basis.

NECESSARY SPECIAL REQUIREMENTS

Excellent organizational skills, communication skills and the ability to engage with personnel at all organizational levels

Strong familiarity with various training platforms and methodologies, including e-learning and instructor led trainings

Proficiency in using Microsoft Suite (Word, Excel, PowerPoint, Teams & Outlook)

DESIRED :

Professional certifications such as Certified Professional in Training Management (CPTM) or Certified Training and Development Professional (CTDP)

Strong familiarity with various training platforms and methodologies, including e-learning and instructor-led trainings.

Experience in event management and administration of professional development programs

Experience in the design of informational / promotional publications.

Knowledge, Skills and Abilities

Considerable knowledge of :

Principles and practices of effective supervision; use of department specific automated systems; organizing and directing work to meet workload demands; project and time management techniques and tools; training administration.

Working ability to :

Supervise staff and administer various projects; exercise independent judgement; explain department policies and procedures and serve as departmental resource and liaison; develop and implement necessary work processes and related procedures; perform statistical analysis and data interpretation and reports; manage projects; understand the units goals; draw logical conclusions and make appropriate recommendations or adjustments as needed; ability to organize and prioritize work assignments; read and interpret technical materials; complete required forms accurately and completely; construct oral and written training material; communicate effectively orally and in writing as well as speaking in public.

Skilled in : Department specific software programs; Microsoft Office Suite and virtual meeting platforms; learning management system

Recruitment Process

FINAL FILING DATE : Applications must be received by the County of Ventura Human Resources Division no later than 5 : 00 p.m. on February 10, 2025

To apply on-line, please refer to our web site at . If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials. Our address is : County of Ventura, Human Resources Division, 800 South Victoria Avenue L-1970, Ventura CA 93009.

Applicants must provide sufficient information under the Education / Work Experience portion of the application and supplemental questionnaire in order to determine eligibility. A resume may be attached to supplement your responses in the above-referenced sections; however, it may not be submitted in lieu of the application.

SUPPLEMENTAL QUESTIONNAIRE – qualifying

All applicants are required to complete and submit the questionnaire for this examination at the time of filing. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from consideration.

APPLICATION EVALUATION – qualifying

All applications will be reviewed to determine whether the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.

TRAINING & EXPERIENCE EVALUATION

A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored / ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

NOTE : The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence.

ORAL EXAMINATION - 100%

A job-related Oral Examination may be conducted to evaluate and compare participating candidates' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Candidates must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

NOTE : If there are three (3) or fewer qualified applicants, an exam will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.

The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term) vacancies within the Department of Child Support Services for this position only. There is currently one (1) Regular vacancy.

Candidates successfully completing the exam process may be placed on an eligible list for a period of one (1) year.

BACKGROUND INVESTIGATION

A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information, and driving record may be required for this position.

For further information about this recruitment, please contact Armand Paez by e-mail at armand.paez@ventura.org by telephone at (805) 437-8104.

EQUAL EMPLOYMENT OPPORTUNITY

The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

YOUR BENEFITS AS A COUNTY OF VENTURA EMPLOYEE

Service Employees International Union (LOCAL 721)

SEIU)

To learn more about Benefits, Retirement, and the Memorandum of Agreement (MOA), see links below.

Benefits website () or you may call (805) 654-2570.

Retirement FAQ's ()

Memorandum of Agreement

Union Codes : UPA, UPC, UPE, UPH, UPI, UPJ, UPT, UWS

Describe your experience delivering formal in person and virtual training. If you do not have this experience, please type "no experience."

Please describe your proficiency with Microsoft Office Suite (Outlook, Word, Excel and PowerPoint) and virtual meeting platforms. In your answer, include how you have used these programs and identify your level of experience and proficiency (beginner, intermediate, or advanced). If you do not have this experience, please type "no experience."

Describe your experience supervising staff. In your response, be sure to include the following : A. The number of staff members you were responsible for supervising, B. The job titles and functions for which your staff were responsible, C. Whether you have administered performance evaluations, and D. The employer(s) at which you acquired the experience. If you do not have this kind of experience, please type "no experience."

Describe your progressively responsible experience in any of the following areas : project management, program development or organizational development. If you have training administration experience as it relates to one or more of the three listed areas, please include that in your response. If you do not have this experience, please type "no experience."

Describe your ability to communicate and engage with personnel at all organizational levels. In your response, provide examples from your work experience that reflects this experience. If you do not have this experience, please type "no experience."

Required Question

Employer

Ventura County

Address

800 S. Victoria Avenue LOC. #1970 Ventura, California, 93009

Phone

805) 654-5129

Website

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Salary : $79,396 - $113,390