Client Intake Coordinator (Legal Client Services Coordinator)

Are you passionate about helping people? Do you have that knack for speaking with people on the phone, answering questions, and gathering/documenting information? Do you feel good when a new client has a really positive experience and is thankful for your help? If so, this may be the position for you. Join our team to make a meaningful impact in the legal field and the community we serve by delivering exceptional client services and legal support based on trust, teamwork and compassion.

Ventura Law, an established (founded in 1957) and growing law firm, needs a talented individual to assist new clients during challenging times. Our firm is dedicated to providing exceptional legal support, a teamwork environment, and strong client service. The position will be located in our Danbury, Connecticut office. Must have strong organizational skills along with the ability to handle a fast-paced environment. Must be bilingual in Spanish, Portuguese speaking a plus.

Salary commensurate with experience. Generous insurance and PTO benefit package includes 3% employer-funded 401(k) contributions.

Ventura Law observes and promotes a policy of equal employment opportunity for all. Ventura Law recruits, hires, trains and promotes without regard to an individual's race, color, sex (including pregnancy and gender identity), sexual orientation, religion, national origin, age, physical or mental disability, genetic information, marital status or status as a member of any other group protected by federal, state or local law.

Essential Duties Include:

Performing Intake Screening for Non-PI Cases and making referrals

Preparing and sending letters to potential clients for cases that will not be retained.

Assisting with Personal Injury Case Intake Follow-Up:

Inputting information regarding leads into the firm’s case management system.

Requesting and following up on police reports requests and Freedom of Information Act (FOIA) requests

Other requirements for this position include:

• Ability to identify problems, solve problems within one’s own job requirements.
• Ability to determine and meet the needs of clients, attorneys, and other business partners.
• Ability to prioritize and adapt to changing work environments, management styles, and business trends to meet the changing needs of the department as it assumes new projects and cases.
• Ability to work in a team environment, remaining attentive to ideas, recognizing responsibilities, and actively participating with others to accomplish assignments and achieve desired goals.
• Knowledge of and ability to use immediately all Microsoft Office programs including Outlook, Word, Excel, and PowerPoint.
• Bilingual: Either Spanish or Portuguese

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift

Language:

• Spanish (Preferred)
• Portuguese (Preferred)

Ability to Commute:

• Danbury, CT (Preferred)

Ability to Relocate:

• Danbury, CT: Relocate before starting work (Preferred)

Work Location: In person

Salary : $20