Community Manager Assistant

Start Building Success™ with us at Venture Communities!

Job Title: Community Manager Assistant

Company Overview:

Venture (Venture Real Estate Co. & Venture Communities) is a boutique private equity real estate investment and management firm with a sterling track record. Venture partners with investors to acquire legacy-building multifamily real estate assets with significant upside potential.

Venture was founded in March 2013 and is headquartered in Cincinnati, Ohio. Since inception, Venture has acquired more than 2400 units and has conducted more than $400 million dollars in transactions.

Focused primarily on value-add, B-class, 100 unit communities, Venture has grown organically with the support of more than 500 investors. Venture manages each of its assets with its own in-house property management firm, Venture Communities, which has recently been named a National Apartment Association Top Employer for 2023.

Venture has built its portfolio by investing in linear, reliable submarkets like its home market, Cincinnati, Ohio. VREC is also targeting similar submarkets in the Midwest to further expand its footprint, including Columbus, Indianapolis, and Louisville. Venture’s goal is to add 500 units per year to its portfolio with an eventual target of 5,000 units under management.

Websites: https://www.vrec.com/ https://www.venturecommunities.com/careers

Position Summary:

An Assistant Community Manager will be responsible in assisting the Community Manager District or Regional Manager in the overall operations for an assigned building or building(s), including customer service, building maintenance management, expense management and contract administration. The Assistant Community Manager must ensure that the assigned properties are maintained and operated in a manner that ensures the highest possible level of customer satisfaction and retention while meeting the operational and financial goals for the property.

Key Duties & Responsibilities:

• Complete accounting and finance tasks including helping prepare the annual budget, preparing monthly MAP reports, and monitoring and coordinating the accounts receivable and accounts payable processes.
• Help facilitate the successful operation of the building by completing property inspections, responding to tenant complaints and service requests, and ensuring the property and company reputations are protected.
• Manage smaller construction and special projects.
• Coordinate assigned contract bidding, vendor selection and contract negotiation and maintain vendor relationships, e g. janitorial, landscaping, etc.
• Provide excellent customer service to both external and internal customers.
• Promptly respond to and resolve questions and issues with the tenant service request system. Actively participate in any upgrades and/or training. Demonstrate a sound working knowledge of tenant service request system processes and procedures.
• Showing and leasing apartments to qualified prospects; selling features and benefits of the apartment community and performing necessary tasks to facilitate the lease process, such as, taking and processing applications, executing lease agreements, and completing the move in process for qualified candidates.
• Assisting the Community Manager with rent collection, breakdown sheets, and timely bank deposits.
• Distributing notices and other forms of communication regarding property operations to residents.
• Order/purchase supplies necessary for the operations of the property(ies).
• Processing rental applications and related rental paperwork.
• Coordinates move-in of new residents and conducts resident orientation.
• Coordinates lease renewals and performs resident retention programs.
• Competencies:
• General knowledge of cash and accrual accounting principles and processes as they apply to budget preparation, financial statement analysis, building account management, Accounts Payable and Accounts Receivable as evidenced by 2-3 years of experience in a related function.· Teamwork and Cooperation: Readily shares information, knowledge, and personal strengths. Seeks to understand and build on differing perspectives of others to enhance team efficiency and quality outcomes.· Decision Making: Makes and takes responsibility for and demonstrates commitment to appropriate decisions in a timely manner. Ensures that decisions are made based on policies, rules and organizational directives and solves the emerging problems.· Communication Proficiency: Organizes and expresses ideas clearly. Uses appropriate and efficient methods for conveying information. Provides timely, accurate information so that others can make appropriate decisions.· Business Acumen: Keenness and quickness in understanding and dealing with a business situation (risks and opportunities) in a manner that is likely to lead to a good outcome.· Customer/Client Focus: Ability to meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner. Ability to effectively transmit and interpret information through appropriate communication with internal and external customers.· Financial Management: Safeguard and uses financial resources effectively and economically by ensuring decisions and operations are implemented in compliance with applicable laws, policies, standards, and regulations.· Ownership: Willingness and ability to take full responsibility for one’s job function and the overall success of the property(s) to which you are assigned. Aversion to making excuses and a commitment to solving problems to further the company’s Mission. Work Environment:

· Ability to work flexible hours and days. - Required

· Extreme heat or cold for short periods

· Noise level which may, at times, require normal hearing protection in the form of ear plugs.

Physical Demands:

• Valid driver’s license and reliable transportation
• Ability to visit properties, maintenance staff and residents
• Ability to inspect exterior and interior of properties, including mechanical rooms, roofs, and stairwells.

Required Education and Experience:

• Yardi and/or Appfolio management software experience - Preferred
• Experience with AR/AP – Highly Preferred.
• Experience working with and understanding lease administration - Preferred
• High school diploma or equivalent. – Required
• Two-year degree – Highly Preferred
• Minimum 1-2 years’ experience in a property management, retail, or accounting function – Required

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Property Management: 2 years (Preferred)
• Property Leasing: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $20 - $23