What are the responsibilities and job description for the Driver Manager position at Venture Transport?
Description
At Venture, we help our clients deliver their products, their promises, and their potential every day. If you believe in delivering great customer service, value partnership, and are always looking for a challenge, we’d like to meet you
POSITION SUMMARY
Company Driver Managers focus on representing the best interests of both the Driver and the company.
ESSENTIAL JOB FUNCTIONS FOR THIS POSITION
- Communicate proactively and quickly to Planners, CSRs, and Drivers.
- Build relationships with Drivers to understand their expectations and preferences.
- Manages revenue and mileage goals for each driver and the fleet as a whole. Counsels drivers who are not meeting metric goals/expectations. Directly influences the routes assigned to the drivers for optimal success for the driver and company.
- Oversees MPG performance for each driver and fleet as a whole. Coaches all drivers who perform below MPG goals/expectations.
- Help Drivers experience good weeks and good weekends
- Determines which drivers may require termination based on poor performance.
- Update ETA’s accurately and timely.
- Update Total Mail accurately and timely
- Alertly manage phone calls and phone messages
- Provide warnings to CSRs and Planners when a Driver is going to be late or if the Driver has been sitting too long (detention) at a location.
- Ensure the Driver performs safely.
- Check in on all Drivers by 9:00am.
- Regular and predictable attendance
OTHER SIGNIFICANT JOB FUNCTIONS INCLUDE
- Focus on good starts to each week (Monday mornings).
- Help the Driver understand the plan. And look ahead for the Driver ensuring that he/she will have a good week.
- Sell the loads to the Drivers
- Ensure Driver’s acceptance of a load.
- Establish clear expectations for Drivers when they first begin at Venture Transport.
- Counsel/mentor/lead drivers
- Update Expirations and Driver Statuses accurately and timely
- Help Safety and Maintenance departments with safe equipment.
- Utilize Trip Alert to quickly evaluate “red flag” situations.
- Comply with company policies and procedures and all applicable laws and regulations.
- Additional duties as assigned
Requirements
REQUIRED EDUCATION / EXPERIENCE
- High School Diploma or 3 years industry experience.
PREFERRED EDUCATION / EXPERIENCE
- Bachelor’s degree, preferably in Logistics, Supply Chain, Transportation, Business, or any combination and experience, which would provide equivalent background
REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.)
- Knowledgeable of the Transportation, Operations, and/or Logistics industries
- Ability to resolve conflict and problems diplomatically
- Ability to handle criticism positively without emotion
- Knowledge of TMW Office Suite
OTHER INFORMATION
- The essential job functions and major job functions are not intended to be an all-inclusive list of the job functions that an individual will be required or expected to perform.
- Position Descriptions may be changed or revised by the Company from time to time at its sole discretion.
BENEFITS
- Competitive Pay
- Opportunity for career advancement
- Generous Vacation / Paid Time Off
- Paid Holidays
- 401K with company match from day 1
- Medical, Dental, Vision
- Basic and Supplemental Life Insurance
This Position Description is not intended to guarantee, and does not guarantee, ongoing employment or employment for a definite term, either in this position or with the Company. Absent an enforceable written contract to the contrary, and to the fullest extent allowed by federal, state and local law, an employee’s employment relationship with the Company is at-will.
