What are the responsibilities and job description for the Fraud and Payments Analyst position at Ventures Lab?
Job Openings
Fraud and Payments Analyst
Operations - Malta (Remote)
Department
Operations
Employment Type
Employee full-time
Minimum Experience
Experienced
As a Payments & Fraud Analyst, you will be responsible for monitoring and analyzing payment transactions, detecting and preventing fraudulent activities, and optimizing payment processes to ensure seamless customer experiences. You will collaborate with various internal teams, including Customer Support, Finance, and Risk Management, to maintain the highest level of security and compliance within our platform. This role is based on shift work between Monday and Sunday.
Responsibilities
Last Name
Email
Phone
Address
City
Province
Postal Code
Country
Malta
Resume
No file selected
Desired Pay
LinkedIn Profile URL
Do you have experience with PaymentsIQ software?
Are you available to work shifts (morning or evening) including weekends on rotation?
Before finalizing the recruitment process we require verbal references from previous employers. Are you able to provide us (at later stage) with contact details to your prevoius employers?
Yes
No
What's your current notice period?
Thank You
Your application was submitted successfully
Fraud and Payments Analyst
Operations - Malta (Remote)
Department
Operations
Employment Type
Employee full-time
Minimum Experience
Experienced
As a Payments & Fraud Analyst, you will be responsible for monitoring and analyzing payment transactions, detecting and preventing fraudulent activities, and optimizing payment processes to ensure seamless customer experiences. You will collaborate with various internal teams, including Customer Support, Finance, and Risk Management, to maintain the highest level of security and compliance within our platform. This role is based on shift work between Monday and Sunday.
Responsibilities
- Address all internal and external payment-related inquiries, collaborating with external payment providers.
- Monitor and report daily on payment provider approval ratios, identifying trends and areas for improvement.
- Communicate payment-related updates and introduce new solutions to relevant departments to enhance operational efficiency.
- Analyse deposit data and transaction details daily to assess payment provider solution performance and recommend optimizations.
- Implement and monitor payment processing workflows, ensuring compliance with company policies and industry standards.
- Handle fraud-related inquiries and escalations, liaising with external providers to resolve issues promptly.
- Collaborate closely with Customer Support, KYC, and Compliance teams to manage fraud inquiries and identify vulnerabilities.
- Proactively identify, act upon, and report instances of fraudulent activity, ensuring robust safeguards are in place.
- Utilize advanced risk assessment tools and technologies to detect and address various fraudulent activities, including but not limited to credit card fraud, chargebacks, bank fraud, money laundering, identity theft, and phishing.
- Define and implement real-time alerting procedures for suspicious transactions and initiate appropriate mitigations.
- Conduct due diligence (CDD - EDD) and ongoing monitoring of high-risk transactions and accounts in line with AML regulatory requirements.
- Ensure compliance with AML policies and procedures by analysing suspicious activity reports (SARs) and escalating to the appropriate teams
- Collaborate with the Compliance department to enhance AML controls, reporting structures, and training initiatives.
- Stay updated on regulatory changes, ensuring all fraud and AML-related processes align with international standards and jurisdictional requirements.
- Shift work: 08:00 - 17:00 / 13:00 - 00:00 between Monday and Sunday.
- At least 4 years experience in payments, fraud analysis, or risk management within the iGaming industry.
- Experience on Payments IQ.
- Demonstrated expertise in AML compliance and regulatory frameworks, within the iGaming sector.
- Proven track record in managing complex fraud detection systems and processes.
- Strong analytical skills with the ability to interpret complex data sets and identify actionable insights.
- Excellent verbal and written communication skills in English, with a proven ability to collaborate across departments and with external partners.
- Exceptional organizational and time-management skills, with the ability to prioritize tasks in a dynamic environment.
- Customer-oriented mindset with a proactive approach to resolving challenges and improving processes.
- Exceptional attention to detail and the ability to identify and address irregular activity.
- Demonstrated problem-solving skills and a proactive, inquisitive approach to challenges.
- Competitive salary synonymous with skills and experience.
- Performance and bonus structure dependent on achievement of set targets and personal performance (annually paid bonus).
- Private health insurance.
- Remote work from Malta under employment contract.
Last Name
Phone
Address
City
Province
Postal Code
Country
Malta
Resume
No file selected
Desired Pay
LinkedIn Profile URL
Do you have experience with PaymentsIQ software?
Are you available to work shifts (morning or evening) including weekends on rotation?
Before finalizing the recruitment process we require verbal references from previous employers. Are you able to provide us (at later stage) with contact details to your prevoius employers?
Yes
No
What's your current notice period?
Thank You
Your application was submitted successfully
