What are the responsibilities and job description for the SharePoint Support Track Lead position at Ventures Unlimited Inc.?
Company Description
VUI since 2004 has been helping clients improve their business, environmental and social performance. We do this by applying innovative processes, market intelligence and fresh thinking.
Job Description
Desired Competencies (Technical/Behavioral Competency)
Must-Have
• Minimum 12 years IT experience, with at least 5 years in SharePoint and 5 years in .Net experience.
• Experienced with Large Web farms SharePoint Platform as Lead SharePoint Developer / Support Executive.
• Experienced with working on Maintenance Projects in a lead profile.
• Analytical and problem solving skills with a high degree of initiative and flexibility
•Knowledge and experience with working on AGILE Methodology.
• Stakeholder coordination and management.
• Ability to communicate at all levels of the business.
• Understanding of Design Patterns – MVC.
• Knowledge on SharePoint and Windows Workflow.
• Knowledge on SharePoint Site Administration.
• Experienced with Onsite – Offshore Team Delivery Model.
• Experienced in SharePoint Level 3 / 4 Operations.
• Understanding of ITIL and experienced with Service Management Process.
• Experienced with ITSM Tools – ServiceNow / REMEDY etc.
Good-to-Have
• Understanding of Angular JS and Bootstrap Technologies.
• Understanding on SharePoint Administration.
• Understanding on SharePoint User Permission and Security Model.
• Understanding on Authentication and Authorization.
Responsibility of / Expectations from the Role
1. Act as SPOC for Level 3 & 4 Techno – Functional Issues.
2. Coordinate with team for design and development of Technology solutions for the System Issues and Defects.
3. Validate design and estimations for fixes and enhancements.
4. Participate in requirements gathering workshops and translate to technical design.
5. To drive SharePoint’s best practice technical process.
6. Manage SharePoint Governance and User Permissions.
7. Define the governance and support model for SharePoint and respective technologies
8. Establishes, monitors, and ensures compliance with system standards and applicable regulations
9. Communicating with Client Organization – IS and Level 1 and 2 Support Teams.
10. Manage SLA and compliance as per KPI
11. Providing input to risk and issue management, progress reporting and communication.
Must-Have
• Minimum 12 years IT experience, with at least 5 years in SharePoint and 5 years in .Net experience.
• Experienced with Large Web farms SharePoint Platform as Lead SharePoint Developer / Support Executive.
• Experienced with working on Maintenance Projects in a lead profile.
• Analytical and problem solving skills with a high degree of initiative and flexibility
•Knowledge and experience with working on AGILE Methodology.
• Stakeholder coordination and management.
• Ability to communicate at all levels of the business.
• Understanding of Design Patterns – MVC.
• Knowledge on SharePoint and Windows Workflow.
• Knowledge on SharePoint Site Administration.
• Experienced with Onsite – Offshore Team Delivery Model.
• Experienced in SharePoint Level 3 / 4 Operations.
• Understanding of ITIL and experienced with Service Management Process.
• Experienced with ITSM Tools – ServiceNow / REMEDY etc.
Good-to-Have
• Understanding of Angular JS and Bootstrap Technologies.
• Understanding on SharePoint Administration.
• Understanding on SharePoint User Permission and Security Model.
• Understanding on Authentication and Authorization.
Responsibility of / Expectations from the Role
1. Act as SPOC for Level 3 & 4 Techno – Functional Issues.
2. Coordinate with team for design and development of Technology solutions for the System Issues and Defects.
3. Validate design and estimations for fixes and enhancements.
4. Participate in requirements gathering workshops and translate to technical design.
5. To drive SharePoint’s best practice technical process.
6. Manage SharePoint Governance and User Permissions.
7. Define the governance and support model for SharePoint and respective technologies
8. Establishes, monitors, and ensures compliance with system standards and applicable regulations
9. Communicating with Client Organization – IS and Level 1 and 2 Support Teams.
10. Manage SLA and compliance as per KPI
11. Providing input to risk and issue management, progress reporting and communication.
Additional Information
If available please contact me for more details at E-Mail-856-842-1988 ext-113
