What are the responsibilities and job description for the Voice Technology Engineer - Avaya Aura suite, Genesys position at Ventures Unlimited?
Job Details
Job Title: Voice Technology Engineer - Avaya Aura suite
Location: Columbus, OH
Type: Full Time Position
Job Description:
Relevant Experience (in Yrs): 5 years
The ideal candidate will possess 5 years experience in Voice Technologies.
Management of Avaya Aura suite of products including CM, AES, SMGR, SM, SBC, Messaging and integration with Genesys.
Oracle Session Border Controller management.
Microsoft Teams Calling with Direct Routing.
Genesys Cloud management.
Carrier Voice Network Management.
Voice Security /Fraud Detection.
3rd Party connectivity management.
Roles & Responsibilities:
The Voice Systems team is responsible for Telephony Systems and provides end-to-end services for planning, building and supporting our telephony environments.
The ideal candidate will possess 5 years experience in Voice Technologies.
System management experience includes currency and availability, new capabilities, vulnerability, and security.
This position also is expected to provide after hours and weekend on call support.
