What are the responsibilities and job description for the Assistant Manager, Retail Photo Services SEA position at VENU+?
Job Details
Description
Work doesn't have to be boring, come have fun with us!
WHAT WE DO: VENU is the global leader in turn-key revenue-share outsourced services, with a focus on guest mobility, storage, experiential souvenirs, photo capture services, and entertainment solutions for high-traffic retail, leisure, and amusement venues globally. To maintain a fulfilling work environment that propels the performance of an industry-leading service partner, we recruit the most talented individuals to become a part of our team.
Our collaborative culture and global presence create a stream of new and fresh opportunities to shape the future and advance our company. We value your unique perspective, expertise, curiosity, and ambition.
ENJOY GREAT BENEFITS!
AVAILABLE TIME OFF: Paid Holidays
BENEFITS: 401(k) retirement plan with employer match (Roth and Traditional Options), Pet insurance
WHAT YOU'LL DO: As an Assistant Manager, Retail Photo Services at VENU , you will play a crucial role in ensuring the smooth operation of our business. From managing staff and schedules to coordinating events and providing exceptional customer service, this is an incredible opportunity to make a positive impact on our customers' experiences.
- Establish and maintain positive and successful relations with venue B2B clients
- Ensure proper staff scheduling are being completed and communicated on-time
- Champion exceptional guest service and persuasive upselling tactics with front line staff
- Manage complete and accurate reporting according to company policies and procedures
- Analyze daily sales activity and reports, creating action plans for continued growth for site
- Coach and develop staff in both proper photo capture techniques and upselling sales tactics
- Ensure staff follow venue safety rules and are working in a safe manner as per policy standards
- Foster a constructive and collaborative atmosphere while upholding our fundamental values and policies
- Maintain/oversee site cleanliness, employee uniform, and guest service delivery exceed company and location standards
- Maintain a safe working environment, by reporting dangerous/suspicious items or persons to venue management
- Protect company confidential data and ensure secure areas are always locked, this includes company computers containing sensitive data, safes and filing cabinets
- Assist with all functions within a photo location in compliance with VENU policies and procedures
- Assist in other tasks, duties, or projects as assigned by management
Qualifications
Requirements
- High school diploma/GED
- Excellent written and verbal/interpersonal communications skills
- 1 years of leadership experience in theme park, hospitality, retail management or another environment with a strong customer focus background
- Ability to lead, motivate/mentor, communicate, and generally interact with people in a positive way
- Professional, energetic, and positive attitude with strong organizational and problem-solving skills
- Ability to analyze results, plan, make good decisions, and take responsibility
- Able to work in outdoor/indoor environments
- Reliable transportation for travel within assigned region
- Working knowledge of computers and applications (Word, Excel, Outlook)
- Flexible scheduling including nights, weekends, and holidays
