What are the responsibilities and job description for the SERVICE TECHNICIAN-LOCKERS AND MOBILITY position at Venu+?
W hat We Do
VENU is the global leader in turn-key revenue-share outsourced services, with a focus on guest mobility, storage, experiential souvenirs and entertainment solutions for high-traffic retail, leisure, and amusement venues globally. To maintain a fulfilling work environment that propels the performance of an industry-leading service partner, we recruit the most talented individuals to become a part of our team.
Our collaborative culture and global presence create a stream of new and fresh opportunities to shape the future and advance our company. We value your unique perspective, expertise , curiosity, and ambition.
Description
Are you passionate about the entertainment industry? Do you have a knack for troubleshooting and solving technical issues? We are seeking a friendly and skilled Service Technician to join our dynamic team. As a Service Technician, you will play a crucial role in ensuring the smooth operation and maintenance of our entertainment equipment.
Responsibilities
- Performs maintenance services for mobility and locker equipment which will include strollers, wheelchairs, ECV's, lockers, and other allied equipment
- Provide on-site technical support and expertise to troubleshoot and resolve equipment issues promptly and efficiently
- Conduct routine inspections and preventive maintenance on entertainment equipment to ensure optimal performance and longevity
- Collaborate with the operations team to identify and implement improvements to enhance the overall customer experience
- Respond to customer inquiries and concerns in a courteous and professional manner, ensuring a high level of satisfaction
- Assist with the setup, installation, and configuration of new equipment according to specifications and industry standards
- Perform equipment repairs and replacements as needed, following established procedures and safety guidelines
- Maintain accurate records of service tickets, equipment maintenance, and completed tasks
Requirements
