What are the responsibilities and job description for the Site Manager, Retail Photo Services position at VENU+?
Job Details
Description
Work doesn't have to be boring, come have fun with us!
WHAT WE DO: VENU is the global leader in turn-key revenue-share outsourced services, with a focus on guest mobility, storage, experiential souvenirs, photo capture services, and entertainment solutions for high-traffic retail, leisure, and amusement venues globally. To maintain a fulfilling work environment that propels the performance of an industry-leading service partner, we recruit the most talented individuals to become a part of our team.
Our collaborative culture and global presence create a stream of new and fresh opportunities to shape the future and advance our company. We value your unique perspective, expertise, curiosity, and ambition.
ENJOY GREAT BENEFITS!
HEALTHCARE BENEFITS: Medical, Dental, Vision, Health Savings Account, Flexible Spending Account
ADDITIONAL BENEFITS: 401(k) retirement plan with employer match (Roth and Traditional Options), Basic Life/AD&D, Voluntary Life/AD&D, Company paid Short-Term Disability, Company paid Long-Term Disability, and more
WHAT YOU'LL DO: Are you passionate about photography and have a keen eye for detail? We are currently seeking a friendly and enthusiastic individual to join our team. As a Retail Photo Manager, you will oversee the staff, daily operational activities, and business objectives for their area of operation. This role will work directly with the Regional Photo Manager to set expectations for their team, deliver results that exceed, and grow the business. If you have a passion for photography, excellent organizational skills, and the ability to thrive in a fast-paced environment, then this is the perfect opportunity for you.
Responsibilities
- Establish and maintain positive and successful relations with venue B2B clients
- Ensure proper staff scheduling are being completed and communicated on-time
- Champion exceptional guest service and persuasive upselling tactics with front line staff
- Manage complete and accurate reporting according to company policies and procedures
- Analyze daily sales activity and reports, creating action plans for continued growth for site
- Coach and develop staff in both proper photo capture techniques and upselling sales tactics
- Ensure staff follow venue safety rules and are working in a safe manner as per policy standards
- Foster a constructive and collaborative atmosphere while upholding our fundamental values and policies
- Maintain/oversee site cleanliness, employee uniform, and guest service delivery exceed company and location standards
- Maintain a safe working environment, by reporting dangerous/suspicious items or persons to venue management
- Protect company confidential data and ensure secure areas are always locked, this includes company computers containing sensitive data, safes and filing cabinets
- Assist with all functions within a photo location in compliance with VENU policies and procedures
- Assist in other tasks, duties, or projects as assigned by management
Qualifications
Requirements
- High school diploma/GED
- Excellent written and verbal/interpersonal communications skills
- 2 years of leadership experience in theme park, hospitality, retail management or another environment with a strong customer focus background
- Ability to lead, motivate/mentor, communicate, and generally interact with people in a positive way
- Professional, energetic, and positive attitude with strong organizational and problem-solving skills
- Ability to analyze results, plan, make good decisions, and take responsibility
- Able to work in outdoor/indoor environments
- Reliable transportation for travel within assigned region
- Working knowledge of computers and applications (Word, Excel, Outlook)
- Flexible scheduling including nights, weekends, and holidays
