What are the responsibilities and job description for the Desktop Support position at Venusgeo Solutions?
Job Title: L2 Desktop Support Technician
Location: Raleigh, NC (Onsite)
Job Summary:
The L2 Desktop Support Technician provides more advanced technical assistance to users who have escalated issues from L1 support. This role requires a higher level of expertise in troubleshooting complex hardware and software problems, resolving issues with specialized applications, and supporting enterprise-level systems and network configurations. L2 technicians ensure that technical issues are resolved efficiently and may also assist in training L1 staff.
Thanks
Govardhan
Your Trusted Digital Technology Partner
Email: govardhan.b@venusgeo.com