What are the responsibilities and job description for the IT Support Specialist position at Veo?
Veo is a global leader in AI-based sports camera technology. Our innovative, fully automatic camera solution enables sports teams to record matches and training sessions without a camera operator. We’re democratizing the world of sports by granting video analysis for teams on all levels—a privilege that used to be only for the few. More than 40,000 clubs in 90 countries record their games every week.
But what truly sets us apart? Our people. We’re a diverse group of innovative thinkers, creators, and problem-solvers who believe in delivering an incredible product—and having fun while doing it.
We are looking to grow our IT Team with an IT Support Specialist who is passionate about IT Systems, automation, and continuous improvement.
In this role, you’ll provide on-site IT Support to our team in Copenhagen and remote support to colleagues in Miami, but it will touch the sports community worldwide.
\n- User Support: Provide timely and effective on-site IT Support to our colleagues in the Copenhagen office and occasionally remote support for our Miami offices, addressing a range of technical issues on both PC, Mac, and Linux platforms.
- Device Management: Set up, configure, and maintain IT equipment, ensuring all hardware is prepared and ready for use.
- System-User Administration: Manage system user cleanup, ensure users are onboarded and offboarded properly, and maintain system security and integrity.
- Documentation: Develop and update technical documentation and guides to assist users in understanding and utilizing IT resources effectively.
- Meeting Room Support: Service and maintain equipment in meeting rooms and common areas to ensure seamless operation during meetings and events.
- System Implementation: Participate in deploying new IT systems, contributing to planning, testing, and rollout phases.
- Network Administration: Monitor network traffic, Troubleshoot network issues, and maintain network equipment.
- Ad Hoc Tasks: Handle various IT-related tasks as they arise, demonstrating flexibility and a proactive approach to problem-solving.
- A dynamic and rapidly growing work environment where each day presents different tasks and opportunities.
- A positive and inclusive company culture that values work-life balance and personal development.
- Access to top-notch facilities, including an indoor ball court, rooftop terrace, and fully equipped gym in our Copenhagen office.
- Opportunities for professional growth and advancement within a global company.
Our Copenhagen office mirrors our innovative technology – with an indoor ball court, rooftop terrace, and well-equipped gym. We have created a facility that supports connecting disciplines across the business, facilitates creative thinking, and gives the space to engage with colleagues, our global partners, and the entire Veo community.
We value diversity and inclusion and welcome applicants from all backgrounds, even if your experience doesn’t completely match every qualification listed. What matters most is your creativity, potential, and ability to contribute meaningfully.
