Field Service Manager - Industrial Water Treatment

Job Description

Job Description

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

As a Field Service Manager, you'll provide strategic leadership and operational oversight for a team of Field Service Representatives across multiple customer sites within your assigned geography. This key leadership position is responsible for ensuring operational excellence, maintaining strong customer relationships, and driving business growth while managing contract compliance, safety standards, and financial performance. You will build, develop, and maintain a high-performing team, optimize service delivery, and implement strategic initiatives to enhance operational efficiency and customer satisfaction.

Key Characteristics :

Strategic oversight of maintenance and calibration activities

Direct management of field service teams and customer relationships

Advanced technical expertise and problem-solving capabilities

Ensure multi-site contract compliance and quality standards

Optimize team and equipment performance across the region

Duties & Responsibilities

Lead and support a team of Field Service Representatives and Technicians

Develop and implement preventative maintenance strategies

Oversee quality control programs including sampling protocols and laboratory testing procedures

Manage operational metrics including EHS performance, employee utilization, and cost control

Ensure compliance with environmental regulations and customer specifications

Develop and maintain strong customer relationships through regular consultation and reporting

Create and oversee documentation for technical operations and customer communication

Manage inventory control systems and supply chain logistics

Coordinate complex troubleshooting efforts for mechanical, electrical, and control systems

Drive continuous improvement initiatives and team development programs

Please note : This position is a fixed facility role and requires the selected candidate to be onsite Monday through Friday, in addition to being on-call throughout the week.

Qualifications

Required :

• BS degree in technical field (Chemistry, Chemical, Mechanical, or Electrical Engineering), or 5 years’ experience in industrial water, wastewater, or food & beverage water treatment solutions or related field
• Demonstrated leadership experience managing field-based teams
• Valid driver's license and ability to travel within assigned geography as needed

Preferred :

Additional Information

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger

communities. We’re an organization that champions diversity and inclusion at every rung of the ladder

and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we

also offer competitive benefits that include :

sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity

VWTS does not accept unsolicited resumes from external recruiting firms. All vendors must have a

current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and

candidate profiles will be deemed the property of VWTS, and no fee will be due

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.