What are the responsibilities and job description for the Field Service Representative – EDI position at Veolia WTS?
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.
Job Description
As a Field Service Representative (FSR) working with the Water Technologies and
Solutions (WTS) team, you will safely provide commissioning and aftermarket support to
a diverse group of industrial and municipal customers primarily focused on our
Electrodialysis Reversal (EDR) product line.
Daily responsibilities will include:
- Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)
- Monitor equipment performance and operation
- Conduct maintenance and calibration activities on various treatment plant instrumentation
- Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
- Carry out mechanical, electrical, process and controls troubleshooting on equipment such as valves, air compressors, ejectors pumps, blowers, instrumentation, and automation hardware.
- Perform installation & maintenance activities on various EDR configurations
- Provide customers with informal training around operation and maintenance of their system
- Provide customers with detailed technical summaries of work performed during service visits
- Comply with company and customer safety guidelines and requirements.
Qualifications
What will you bring to the table (Skills/Experience required):
- High School Diploma / GED / Home School Certification OR international equivalent and 2 years’ experience of service/maintenance or equivalent in an industrial environment
- Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation, Controls or programming and/or water treatment equipment including ultrafiltration and/or membrane bioreactors preferred but not required
- Working experience with PLC control systems, PLC programming and troubleshooting is preferred
- Ability to travel throughout North America without restrictions
- Valid driver’s license
- Demonstrated ability to work independently and remotely with project teams
- Strong oral and written communication skills
- Ability to meet all customer site requirements
Additional Information
All your information will be kept confidential according to EEO guidelines.
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
