What are the responsibilities and job description for the Billing Supervisor position at Veolia?
About Veolia North America
A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website www.veolianorthamerica.com
Job Description
BENEFITS
Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
Position Purpose:
The position’s purpose is to bill customers as quickly and as accurately as possible after receiving all the required documentation, as well as supervising and coordinating a team of billers.
Primary Duties /Responsibilities:
- Engage with the Technical Customer Advisor to understand when a job has been carried out.
- Match manifest with original job request in RPM. Confirm this with the Technical Customer Advisor.
- Escalate to Technical Customer Advisor for speedy resolution in the event of issues.
- Create and issue the invoice.
- Respond to any billing queries (that would first come through the Customer Technical Advisor).
- Supervision of a team of billers at the same time as delivering own work.
Qualifications
Education / Experience / Background:
- Invoicing and/ or other financial experience
- Experience of using computer invoicing systems or similar
- Sufficient understanding of waste streams, transportation and disposal or the ability to build this understanding
- High School Diploma required
Knowledge / Skills / Abilities:
- Very numerate
- High attention to detail
- Very organized and efficient
- Knowledge of, or ability to build knowledge of, the hazardous waste business
- Able to work collaboratively across different functions and to secure help from colleagues
- Ability to mange a team all performing the same billing role
Additional Information
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
