Junior LAN Technician

Veracity is a business and technology consultancy that specializes in optimizing companies business performance and navigating change. Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives to drive results. We are also guided by our core values and purpose, which includes being transparent, curious, and humble while ensuring our clients, employees, and communities all thrive.

Currently, we are searching for a Junior LAN Technician to join our team ON SITE in Atlanta, GA.

Job Responsibilities:

• Assist in the installation, configuration, and maintenance of network hardware, including routers, switches, and firewalls.
• Troubleshoot and resolve LAN connectivity issues, ensuring minimal downtime for users.
• Provide support in the setup and management of networked devices such as printers, servers, and workstations.
• Perform routine network health checks, monitoring performance, and conducting system diagnostics.
• Collaborate with senior technicians to implement network upgrades, optimizations, and security measures.
• Maintain accurate documentation of network configurations, troubleshooting steps, and system changes.
• Assist with the configuration of network access control, user permissions, and security policies.
• Provide second-level support to PC technicians and escalate issues when necessary.
• Participate in network-related projects and assist in implementing new technology solutions.
• Ensure compliance with company security policies, best practices, and provide support in security policy configuration.
• Troubleshoot LAN hardware, operating system software, software components, peripherals, network printing, print queues, and agency-approved mobile devices.
• Provide a single point of contact and client interface for contract management and compliance.
• Maintain and troubleshoot Microsoft Windows Server software, including configuration, upgrades, and patches (e.g., SCCM or similar patch management software).
• Collaborate with teams to identify problems, analyze data, and formulate solutions.
• Assist end-users with LAN and computer-related problems, providing support and training when necessary.
• Work on the technical aspects of LAN hardware and software, ensuring maintenance, routine service, updates, and security.
• Support network troubleshooting and repairs, escalating issues to senior team members as needed.
• Monitor network performance and conduct system diagnostics to ensure optimal network health.

Minimum Job Qualifications:

• Minimum of three (3) years of experience maintaining, troubleshooting, and supporting desktop software and hardware in a Windows environment.
• Five years of LAN experience with extensive knowledge of PC/LAN communications, hardware/software in a multi-protocol environment, and network management software.
• Knowledge of Microsoft Active Directory and LAN security principles.
• Ability to troubleshoot and resolve complex issues as a second level of support to PC technicians.
• Familiarity with networking concepts such as TCP/IP, DNS, DHCP, and LAN technologies.
• Knowledge of network hardware, including routers, switches, and firewalls.
• Strong problem-solving skills with attention to detail.
• Ability to diagnose and troubleshoot network connectivity issues and perform network health checks.
• Experience with MS Windows Server operating systems, MS Office products, and other COTS applications.
• Experience with configuration, upgrading, and patching of Microsoft Server software.
• Knowledge of network security principles and best practices is a plus.
• Proficiency with network monitoring tools is a bonus.
• Strong communication and interpersonal skills, with the ability to effectively communicate with end-users and management.
• A degree or certification in Information Technology, Computer Science, or a related field.
• CompTIA Network or similar networking certification (or willingness to pursue certification).
• Regular and predictable attendance.

To be considered an applicant for a position, you must: (1) complete the application in full; (2) apply for a specific, available position; and (3) meet all stated minimum qualifications. Applications that are incomplete or are submitted for "any" position will not be considered. Applicants are good for 90 days. If you are not selected within 90 days of submission, and remain interested in a position, you must submit a new application.

Veracity Consulting provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran and any other characteristics protected by law.

It is Veracity Consulting s policy that we will not discriminate against qualified individuals with disabilities with regards to any aspect of their employment. Veracity Consulting is committed to complying with the American with Disabilities Act of 1990 and its related Section 504 of the Rehabilitation Act of 1973. Veracity Consulting recognizes that some individuals with disabilities may require accommodations at work.

In addition to federal law requirements, Veracity Consulting complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

No 3^rd parties, please.