Demo

Senior Operations Manager

Veramed
Burlington, MA Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/16/2025

About the Company

  • This role serves a key business unit (BioPier) within Veramed. The role will provide critical contracts, project management and client support, working closely with the CEO of of BioPier, Veramed ELT, Veramed Support Services (Finance, Account Management, C&P, Sales, PM) and other cross-functional teams.

About the Role

  • The job tasks listed below outline the broad scope of the position. The application of these tasks may vary, and additional tasks added, based on current business needs.
  • Responsibilities

  • Support liaison with current and potential clients in relation to proposals, contracts, Statement of Work (SOWs) and amendments
  • Oversee the development of client proposals including collaboration with key BioPier / Veramed staff to develop budgets and compile quality proposal documents
  • Oversee the tracking of all BioPier client proposals from the initial request for proposal through to the opportunity award
  • Oversee the preparation of responses to requests for information, pre-qualification questionnaires, invitations to tender and requests for proposals
  • Attend internal and external meetings that are part of the bid
  • Support BioPier / Veramed teams in preparation for bid defense meetings
  • Collaborate with the Contracts and Proposals team to keep them abreast of the entire contract lifecycle inclusive of changes, and additions, so that the CRM system is updated accordingly
  • Maintain relationships and contracts with resource partners
  • Create and maintain a tracking and management system of all business contracts (CDAs, MSAs, Service Agreements and Work Orders) in line with applicable SOPs, BPs and Guidelines
  • Participate in the implementation of specific projects, procedures, and guidelines to help align the contracts department with the strategic goals of the organization
  • Monitor and track contract milestones, deliverables, and compliance requirements
  • Prepare, collaborate on and lead the design and development of Biopier and Veramed pitch decks for bid defense meetings and as sales collateral
  • Qualifications

  • BSc, MSc or PhD in Business or Life Sciences or equivalent combination of education and experience
  • At least 7 years of relevant industry experience working with budgets, proposals, contracts, and change management
  • Required Skills

  • Understanding of clinical drug development process
  • Proficiency in managing CRM solutions, such as Salesforce
  • Excellent verbal and written communication skills
  • Proven track record of successfully working in a multi-cultural and matrix environment
  • Interpersonal / teamwork skills for effective interactions
  • Self-management skills with a focus on results for timely and accurate completion of competing deliverables
  • Demonstrated problem solving ability and attention to detail
  • Leadership experience (people and / or projects)
  • Ability to make informed and appropriate decisions
  • Preferred Skills

  • Leadership experience (people and / or projects)
  • Ability to make informed and appropriate decisions
  • Pay range and compensation package

  • Pay range or salary or compensation
  • Equal Opportunity Statement

  • Include a statement on commitment to diversity and inclusivity.
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