What are the responsibilities and job description for the Cannabis Advisor position at Verano Holdings, LLC?
Job Summary
The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management.
Essential Duties and Responsibilities
- Possess a positive attitude while greeting customers and patients.
- Be an advocate of cannabis customer care.
- Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
- Build rapport with regular patients / customers to promote repeat business.
- Work well with others in a fast-paced, dynamic retail environment.
- Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).
- Be open to continued, on-going cannabis education and training.
- Provide support to managers and other Cannabis Advisors as needed.
- Maintain a clean, organize, and sanitize workstation / store front.
- Ensure accuracy of online orders before pick-up.
- Understand and apply detailed compliance regulations as required by local and state laws.
- Stock, merchandise, and replenish displays of regulated and unregulated inventory.
- Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available.
- Responsible for other duties as assigned
Minimum Qualifications
Preferred Qualifications
Physical and Mental Demands
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and / or position oneself, communicate, operate and / or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.
