What are the responsibilities and job description for the Host position at Verbena Restaurant?
Responsibilities:
- Greet and welcome guests as they arrive at the hotel
- Escort guests to their tables and provide them with menus
- Manage the waitlist and seating arrangements
- Answer phone calls and assist with reservations
- Provide excellent customer service and address guest inquiries or concerns
- Collaborate with the kitchen staff to ensure timely food delivery
- Maintain cleanliness and organization in the host/host area
Experience:
- Previous experience in guest relations or hospitality is preferred
- Familiarity with Aloha POS or similar point-of-sale systems is a plus
- Strong communication and interpersonal skills
- Ability to multitask and handle stressful situations with a calm demeanor
- Excellent phone etiquette and customer service skills
We offer competitive pay and a supportive work environment. Join our team of dedicated professionals and contribute to creating a positive dining experience for our guests.
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on business needs.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $16 - $18