What are the responsibilities and job description for the Operations Manager position at Verde Clean?
Join Our Team as an Operations Manager at Verde!
At Verde, we believe that every team member plays a vital role in our success. That’s why every employee embraces the role of Custodian first, reflecting our commitment to teamwork, excellence, and the "Verde Vibes" culture. If you’re a proactive leader who thrives in a dynamic environment and is passionate about safety, sustainability, and social impact, we’d love to hear from you!
About the Role:
As an Operations Manager, you will oversee service delivery across customer accounts, ensuring high standards, operational efficiency, and strong client relationships. You will be responsible for prioritizing tasks, managing resources, and driving continuous improvement to ensure customer satisfaction and success.
Key Responsibilities:
Safety: Protecting Our People
- Identify and address safety hazards and security concerns.
- Conduct regular safety inspections and risk assessments.
- Investigate incidents and implement corrective actions.
- Promote a culture of safety through training and awareness programs.
- Ensure proper use of PPE and adherence to safety protocols.
Sustainability: Driving Eco-Friendly Solutions
- Educate employees and stakeholders on sustainability initiatives.
- Partner with vendors to promote eco-friendly sourcing and production.
- Identify opportunities to reduce carbon footprint and increase resource efficiency.
Social Impact: Building Stronger Communities
- Foster a supportive and inclusive work environment.
- Collaborate with corporate partners to implement volunteer opportunities.
- Align team initiatives with Verde’s Mission, Vision, and Core Values.
Awesomeness: Elevating the Verde Vibes
- Respond promptly to customer needs, complaints, and issues.
- Schedule and assign work efficiently, ensuring operational excellence.
- Maintain high standards of quality through inspections and compliance measures.
Key Performance Indicators (KPIs):
- Budget: Maintain financial efficiency.
- Employee Satisfaction (ESAT): Drive engagement and positive team feedback.
- Customer Satisfaction (CSAT): Ensure service excellence.
- Quality: Conduct joint inspections and maintain site compliance.
- Safety: Implement preventative measures and uphold safety standards.
What We’re Looking For:
- Experience: Minimum of two (2) years in operations and two (2) years in a supervisory role (preferred).
- Tech Skills: Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
- Leadership: Strong problem-solving and decision-making skills.
Physical Requirements:
- Frequent walking and use of hands for equipment handling.
- Occasional standing, sitting, and repetitive motion tasks.
- Ability to lift up to 25 pounds as needed.
Why Join Verde?
At Verde, we’re more than just a company—we’re a movement dedicated to sustainability, social impact, and delivering excellence. If you’re ready to make a difference, we want you on our team!
Apply today and bring your Verde Vibes to our growing community!
Job Type: Full-time
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Work Location: In person
Salary : $75,000 - $85,000
