What are the responsibilities and job description for the Sales Operations Associate position at Vericel Corporation?
At Vericel Corporation, we are pioneers in advanced cell therapies for sports medicine and severe burn care, transforming patient lives through cutting-edge regenerative medicine. Our commitment to innovation, patient-centered focus, and scientific excellence drives us to develop groundbreaking treatments including MACI (knee cartilage repair), Epicel and Nexobrid (burn care).
Position Summary:
The Sales Operations Associate will be responsible for coordinating and supporting activities related to Vericel sales teams.
Schedule:
As a company that thrives on teamwork and face-to-face collaboration, Vericel follows a hybrid schedule with in-office days Monday – Thursday in our new Burlington, MA location. Option to work remotely on Fridays if support activities allow
Position Scope:
Position Summary:
The Sales Operations Associate will be responsible for coordinating and supporting activities related to Vericel sales teams.
Schedule:
As a company that thrives on teamwork and face-to-face collaboration, Vericel follows a hybrid schedule with in-office days Monday – Thursday in our new Burlington, MA location. Option to work remotely on Fridays if support activities allow
Position Scope:
- Coordinate with Sales Leadership, Sales Training and Human Resources in managing on-boarding/off-boarding of all sales personnel.
- Administer sales training content through company’s learning management system.
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MACI Arthro sales support.
- Collaborate with sales to onboard arthro facilities in logistics software.
- Provide support for quarterly instrument audits.
- Monitor case tracker to ensure proper instruments can be used in each case.
- Manage MACI Arthro instrument demo sets.
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Coordinate a calendar of MACI & NexoBrid Lab request.
- Vendor supplies management and logistic support for labs.
- Manage lab budget.
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Surgeon training support and data entry.
- Ensure all trained surgeons are represented in CRM.
- Monitor all channels and update weekly.
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Update Surgeon locator monthly
- Monitor for accuracy
- Manage sales roster’s internally and with all external vendors.
- Manage Commercial distribution list in conjunction with Vericel IT.
- Vendor management including purchase order creation and invoicing support.
- Home office field and event shipments (conference items, field instruments)
- Credentialing support for sales teams.
- Operations support for digital platforms including Showpad, Spire.
- Fleet operations support including monthly approval process.
- Support travel needs and expense reporting for commercial team, as needed
- Manage various sales support activities and projects as assigned under the guidance of Sales Operations and Sales Leadership.
- BS or BA (Business Administration or Marketing preferred) with a 1 years of experience in a marketing or sales environment.
- Experience with MS Office, including proficiency with Excel and PowerPoint as well as Adobe Acrobat Pro, eProcurement, Veeva Systems, Adobe Connect and/or Concur Excellent communication skills both oral and written.
- Must be able problem solve and operate in a dynamic environment / fast paced environment.
- High attention to detail and precision in creating reports and conducting analyses.
Preferred Qualifications:
- Experience with pharmaceutical, biotech or medical device company a plus.
- Ability to manage projects for inception to implementation.
- Ability to conduct topical research by synthesizing information from multiple sources (academic journals, on-line media and publications, etc.) analyze information and create relevant reports.
- Ability to edit copy and materials to create consistency with established brand messaging and to meet the needs of specific audiences.
- Vendor management experience.
Why Vericel?
- Cutting-Edge Science: Work with a leading regenerative medicine product that is transforming patient care.
- Career Growth: Be a part of a growing organization with opportunities to expand your impact.
- Collaborative Culture: Work alongside a team of dedicated professionals who are passionate about improving lives.
EEO Statement
All applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, sexual orientation, gender identity, or protected veteran status and will receive consideration for employment and will not be discriminated against on the basis of disability. Vericel Corporation is an Equal Opportunity/Affirmative Action Employer.
Vericel Corporation is VEVRAA federal contractor and desires priority referrals of protected veterans for job openings at all locations within the state.
