What are the responsibilities and job description for the Systems Administrator position at Veridian CU?
System Administrator
Hybrid Schedule eligible-2 days in office- must reside in the Iowa / Nebraska surrounding area
Waterloo, Cedar Falls, Omaha, & Ankeny Iowa.
JOB DESCRIPTION
Summary
The Systems Administrator manages, maintains, and monitors IT systems and provides tier 2 support to end users. The position's responsibilities include administration of Windows Active Directory, Microsoft Exchange, VMware, SAN / NAS, patch management, and backup software. The Systems Administrator also maintains regular helpdesk status updates for support and project cases.
Essential Functions
- Create excellent service experiences that promote the Veridian brand.
- Administers and maintains windows Active Directory and related services including Group Policy.
- Administers and maintains servers with specialized functions including but not limited to : Active Directory Domain Controllers, DNS, DHCP, dedicated print servers, dedicated file servers and 3rd party applications.
- Exchange messaging administration : Responsible for day to day administration and troubleshooting of the corporate email system including web and mobile access. Create new mailbox resources, manage permissions, and troubleshoot delivery issues using exchange tools or the email archiving system.
- Backup administration : Ensure that all systems are backed up successfully and are transferred offsite. Ensure Recovery Point and Recovery Time objectives are within acceptable limits for each application being protected. Perform restores when requested.
- Storage Administration : Work closely with Systems Architect to cover day to day administration of file storage systems.
- VMware Administration : Manage ESX servers. Virtualize existing physical servers when applicable. Provision resources and deploy servers. Ensure disaster recovery capabilities by providing redundant systems offsite and managing replication of Virtual Servers to provide required RTO / RPO.
- Provide application support to end users and troubleshoot / repair server hardware or software issues. Act as an escalation point of support for other Technology Services team members. Work with application vendor support teams when necessary. Install and upgrade server software / hardware as necessary.
- Document all new systems, policies and procedures. Ensure documentation stays up to date as changes are made.
- Collaborate and work closely with the Systems Architect on new projects, upgrades, and business continuity. Be aware of disaster recovery processes and conduct annual tests as required by the recovery plan.
- Collaborate and work closely with the IT Security department executing best practice security objectives adhering to PCI and other highly secure compliance requirements.
- Contribute positively to team effort by consistently achieving established goals and expectations.
- On call availability required for system support as needed (includes nights and weekends).
Key Attributes
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job :
Working Conditions
This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the employee is required to work both inside and outside in hot / cold, wet / humid, and dry conditions. The employee may also be exposed to fumes, airborne particles, and moving mechanical parts. Work in confined spaces and on ladders / scaffolds is often required.
Travel
Limited travel expected.
Required Education and Experience
Microsoft Active Directory
Microsoft Exchange Server
Preferred Education and Experience
Other Duties
Veridian Credit Union is a PCI compliant financial institution to ensure the security of member information. As such, all employees are expected to ensure security measures are in place and adhered to regarding PCI and other highly secure data compliance requirements.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
About Veridian
Veridian Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to age, race, creed, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.
