What are the responsibilities and job description for the Desktop Support Administrator position at Veridian Tech Solutions, Inc.?
PC:
Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user existing computer system/software/data/printer installed/configuration settings intake prior any upgrade/refresh, and ensure they are as per order in the upgraded/refreshed computer.
Printers:
Support all printers, support network configuration, driver installation, and vendor coordination for setup/repair of faulty devices, etc.
Other:
- Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
- Excellent understanding of Windows 10/11 OS, Android OS ,Mac OS, MS Office, Basic LAN /WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installations
Provide onsite and remote technical assistance to End Users