What are the responsibilities and job description for the Business Analyst position at Veridic Solutions?
Note : I am looking for a Business Analyst based in Alpharetta, Atlanta, or nearby areas with experience in the Telecom industry . The ideal candidate should have a background in financial operations and analytics, particularly in the marketing side. CRM knowledge is good to have. Responsibilities : Document business processes, goals, challenges and tool know-how nalyze business requirements related to CRM Solution design and capture details for business needs along with functional specs, process flows, data models Collaborate with interface teams for defining the Integration needs and mappings Develop test plans to meet the defined business needs and collaborate with end users for acceptance Maintain documentation for configurations, customizations, processes, maintenance etc Collaborate with Project Managers / stakeholders to ensure timely delivery of and escalate issues as needed Desired Skills Knowledge of CRM tools Knowledge of Telco and implementation / usage of CRM in a telecom service provider Familiarity with telecom pricing models, bundles, and promotional structures. Excellent troubleshooting skills and attention to detail. Knowledge of Revenue Assurance Knowledge of : Finance Processes Value Stream Mapping Fincial operations Business Intelligence tools
