What are the responsibilities and job description for the Business Analyst position at Verifone?
Why Verifone
For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.
Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.
What's exciting about the role
Are you ready to drive impactful change in the petroleum and convenience store industry? As a Product Owner / Business Analyst specializing in point-of-sale (POS) and payment software, you will be at the forefront of transforming customer experience, operational efficiency, and revenue growth. In this role, you’ll bridge the gap between business objectives and technical execution, analyzing customer needs, gathering requirements, and collaborating with cross-functional teams to design solutions that streamline transactions and enhance user experience. By harnessing your expertise, you will help shape the future of retail technology in petroleum and convenience stores, delivering innovative POS solutions that keep up with evolving consumer expectations and regulatory demands.
If you’re passionate about creating user-centered solutions that redefine retail technology for a rapidly advancing industry, we’d love to hear from you. Join us to make a real impact on the business strategies and daily operations of fuel retailers and c-stores!
Skills and Experience we desire
Responsibilities :
- Define and Prioritize Product Backlog :
- Gather, document, and prioritize requirements from stakeholders, users, specifications, and other sources.
- Develop and maintain a well-defined product backlog that aligns with the product roadmap and strategic objectives.
- Work with stakeholders to define and prioritize product features, enhancements, and fixes based on customer needs, business impact, and technical feasibility.
- Collaborate with Development Teams :
- Act as the primary point of contact for the development team, providing clear requirements and answering questions as they arise.
- Collaborate closely with developers and designers to translate requirements into actionable tasks.
- Facilitate backlog grooming, sprint planning, and retrospective meetings to ensure alignment with product goals.
- Analyze Business Processes :
- Analyze and understand business processes to identify pain points, areas for improvement, and opportunities for optimization.
- Create detailed workflow diagrams, business requirements documents, and use cases to provide a comprehensive understanding of requirements.
- Work closely with stakeholders to identify key metrics and outcomes, aligning product objectives with business goals.
- Stakeholder Communication and Expectation Management :
- Serve as the primary contact for stakeholders, communicating product vision, strategy, and progress.
- Present project updates, timelines, and status reports to stakeholders and executive leadership.
- Manage expectations by clearly communicating risks, dependencies, and changes to project scope or timelines.
- User Testing and Feedback Collection :
- Collaborate and review test cases to ensure the delivered product meets business and user expectations.
- Gather feedback from users, identifying opportunities for continuous improvement.
- Incorporate feedback into future product iterations to drive continuous improvement.
- Market and Competitor Analysis :
- Conduct research on market trends, competitor products, and customer needs to identify opportunities and inform product direction.
- Provide insights on industry trends to inform decision-making and prioritize product features.
Qualifications :
Preferred Skills :
Key Competencies :
Our commitment
Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
