What are the responsibilities and job description for the Technical Solutions Engineer, Viewpoint SiteCTMS position at Verily?
Who We Are
Verily is a subsidiary of Alphabet that is using a data-driven approach to change the way people manage their health and the way healthcare is delivered. Launched from Google X in 2015, our purpose is to bring the promise of precision health to everyone, every day. We are focused on generating and activating data from a variety of sources, including clinical, social, behavioral and the real world, to arrive at the best solutions for a person based on a comprehensive view of the evidence. Our unique expertise and capabilities in technology, data science and healthcare enable the entire healthcare ecosystem to drive better health outcomes.
Description
Verily is working to advance precision health by closing the gap between research & care. The Viewpoint Site CTMS team (formerly SignalPath) is building the next generation of software for the clinical research site. We focus on enabling efficient, collaborative, timely execution of clinical trials to make research an enjoyable, cost effective endeavor. You will join an interdependent, fun, engaged development organization that is focused on delivering high-quality software solutions.
As a member of the Solutions Engineering team, you will help build and customize technical solutions to ingest customer data from various external sources and integrate them into our data ecosystem. You will work with clients to capture their requirements and assist with API integrations with the platform. You will provide end-to-end technical engineering support, and work closely with internal users and stakeholders to identify, reproduce, troubleshoot and resolve deep technical implementation issues. Additionally, you'll help scale our systems by building automation and optimizing existing processes.
You’ll have the opportunity to collaborate with cross functional teams of Software Engineers, Product Managers, Client Engagement teams and more to tackle interesting challenges.
Responsibilities
Minimum Qualifications
The US base salary range for this full-time position is $111,000 - $157,000 bonus equity benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
Verily is a subsidiary of Alphabet that is using a data-driven approach to change the way people manage their health and the way healthcare is delivered. Launched from Google X in 2015, our purpose is to bring the promise of precision health to everyone, every day. We are focused on generating and activating data from a variety of sources, including clinical, social, behavioral and the real world, to arrive at the best solutions for a person based on a comprehensive view of the evidence. Our unique expertise and capabilities in technology, data science and healthcare enable the entire healthcare ecosystem to drive better health outcomes.
Description
Verily is working to advance precision health by closing the gap between research & care. The Viewpoint Site CTMS team (formerly SignalPath) is building the next generation of software for the clinical research site. We focus on enabling efficient, collaborative, timely execution of clinical trials to make research an enjoyable, cost effective endeavor. You will join an interdependent, fun, engaged development organization that is focused on delivering high-quality software solutions.
As a member of the Solutions Engineering team, you will help build and customize technical solutions to ingest customer data from various external sources and integrate them into our data ecosystem. You will work with clients to capture their requirements and assist with API integrations with the platform. You will provide end-to-end technical engineering support, and work closely with internal users and stakeholders to identify, reproduce, troubleshoot and resolve deep technical implementation issues. Additionally, you'll help scale our systems by building automation and optimizing existing processes.
You’ll have the opportunity to collaborate with cross functional teams of Software Engineers, Product Managers, Client Engagement teams and more to tackle interesting challenges.
Responsibilities
- Develop and deploy technical solutions on Google Cloud Platform to ingest, transform, store, process, and deliver datasets at scale.
- Collaborate with internal and external partners to gather and understand technical requirements.
- Take ownership of customer-reported issues from start to finish, by troubleshooting, reproducing, diagnosing root causes, and driving solution improvements.
- Configure and customize the platform to implement customer needs
- Implement APIs
- Manage data ingestion and data delivery for internal and external partners.
Minimum Qualifications
- BA/BS degree in Computer Science, Information Systems, Statistics, or a related technical field or equivalent practical experience.
- 2-5 years experience in a customer facing technical support role.
- Experience with Go, Python, Java, C , or a similar general-purpose programming language.
- Excellent troubleshooting skills, with an ability to track complex details and clearly translate investigations into next steps for the customer or engineering.
- Excellent communication skills, with an ability to communicate technical details to both developers and potentially external partners.
- Experience with public Cloud services such as Google Cloud Platform, Amazon Web Services or Microsoft Azure.
- Familiarity or experience with data processing, data warehousing, and/or data analytics concepts and technologies.
- Ability to write SQL queries of modest complexity.
- Demonstrated creative problem-solving approach and strong analytical skills, combined with a strong sense of ownership, and a proactive can-do attitude.
- Excellent communication and project management skills, with a track record of handling multiple customers and streams of work. Is comfortable coordinating with cross-functional teams and potentially external partners.
The US base salary range for this full-time position is $111,000 - $157,000 bonus equity benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
Salary : $111,000 - $157,000
