What are the responsibilities and job description for the Entry level customer position at Veritas Recruiters?
Job Description
As a Customer Service Representative at Veritas Recruiters, you will be the main point of contact for clients and candidates, providing exceptional support, resolving inquiries, and maintaining a positive experience.
This role requires strong communication skills, empathy, and a proactive approach to problem-solving.
Job : On site
Location : Raleigh, NC
Pay : $18.50 - $27.00 per hour
Key Responsibilities :
- Respond to client and candidate inquiries via phone, email, and chat in a timely and professional manner.
- Assist candidates with application processes, interview scheduling, and job placement inquiries.
- Resolve client issues and provide solutions to maintain positive relationships.
- Keep accurate records of client and candidate interactions in the CRM system.
- Collaborate with internal teams to ensure a seamless service experience.
Qualifications
- High school diploma or equivalent
- Strong verbal and written communication skills.
- Ability to multitask, prioritize, and manage time effectively.
Additional Information
Benefits :
- Competitive salary range : $18.50 - $27.00 per hour
- Comprehensive health, dental, and vision insurance.
- Paid time off (PTO) and holiday pay.
- 401(k) with company matching.
- Opportunities for career advancement and ongoing training.
Last updated : 2024-11-22
Salary : $19 - $27