What are the responsibilities and job description for the Community Bank Centers Region Manager - Houston position at Veritex Team?
Job Summary:
Direct and coordinate the major sales and operational functions for the Community Banking Centers. Oversee the Community Banking Centers (branches) to ensure compliance with Veritex Bank’s policies and procedures.
Responsibilities and Duties:
Provide guidance and communication to the Community Banking Center staff regarding policies, procedures, processes, and initiatives. Promote sound internal control environment in branches.
Assist with the administration of the Jack Henry relationship
Conduct meetings and conference calls to reinforce sales and operational policies and procedures to ensure that branches are functioning efficiently and providing the best possible customer service.
Ensure that branch audits are conducted in accordance with the retail audit program to achieve corporate compliance objectives.
Work with management to develop action plans that address and correct audit findings.
Plan and direct the work of the branch leadership; provide training, coaching and other assistance as necessary.
Review bank performance reports and budgets; report any unusual variances to help reduce the losses and increase earnings; identify trends and training opportunities.
Serve as branch facilities operations coordinator for the bank; direct activities related to new branch openings, closings and relocations.
Attend various regional meetings/conference calls and serve on various retail committees. Communicate with senior management to address obstacles and create opportunities for improved sales, customer service, efficiency and profitability.
Attention to regulatory requirements and compliance training applicable to position (Bank Secrecy Act, Customer Information Privacy ETC)
Integrity, discretion, and respect for confidential information are essential.
Job Skills and Qualifications:
Demonstrated ability to coach and develop individuals and the team to high achievement.
Excellent customer service skills and behaviors; is highly motivated, focused, and goal oriented.
Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
Demonstrated experience with executive level communication
Strong organizational skills with attention to detail
Ability to multi-task
PC and internet proficiency
Ten plus years of retail banking or related experience in a financial service industry.
Proven track record of successful service and sales performance.
High school graduate or equivalent
