What are the responsibilities and job description for the Field Service Technician position at Verity?
We are looking for a highly skilled and motivated Field Service Technician to join our Operations team. You will be responsible for on-site installations of Verity's cutting-edge systems in our client’s facilities. This role requires a keen attention to detail, strong technical acumen, and the ability to work collaboratively with cross-functional teams.
What you'll do:
- Perform on-site installation of Verity’s system following established procedures.
- Conduct tests and calibrations to ensure that systems work as expected.
- Diagnose and resolve technical issues malfunctions.
- Maintain accurate records of tasks.
- Provide continuous feedback on processes, tools and documentation.
- Adhere to safety protocols at all times.
- Be willing to travel internationally up to 100% of the time, and be available to work nights and weekends during these trips.
What you bring:
- Technical certifications or vocational training.
- Previous experience in the installation of integrated systems encompassing hardware and software.
- Effective communication skills for interactions with clients, team members, and stakeholders.
- Adaptability to changing work environments, schedules, and unforeseen challenges.
- Fluency in English, both written and spoken. Additional languages would be advantageous.
- Experience in setting up network equipment.
- Possession of a valid driving license.
- Familiarity with Linux and basic terminal commands (would be a plus).
Who you are
You approach challenges with optimism and openness, communicate effectively, and contribute valuable insights in team discussions. You have strong problem-solving and troubleshooting skills, work well both collaboratively and independently, and thrive in dynamic environments.
Why Verity?
- A great engineering culture, including flat hierarchies, an open-door policy, and a focus on joint responsibility and mutual trust and support
- Working with a skilled, high-achieving, experienced, and fun team—with lots of opportunities to develop your professional career and grow with the company
- Annual team-building events, quarterly and monthly get-togethers, knowledge-sharing talks, game nights, and more
- 25 days of annual leave, employee stock ownership plan (conditions apply), variety of pension plans, and relocation packages
- Welcoming office space complete with friendly team members, free snacks (fresh fruits, coffee, and more!), and fun activities—we’re dog-friendly!
Learn more about who we are, what we do, and how we think at www.verity.net
We strive to create an inclusive environment that empowers our employees. All qualified applications will receive consideration for employment without regard to race, nationality, religion, sexual orientation, gender, age, physical [dis]ability, gender identity or length of time spent unemployed.
