Multi-Unit Manager

Multi Unit General ManagerWarren/Middlefield/Salem MarketsGeneral Manager Wireless Zone is the largest Verizon authorized retailer in the Great Lakes region. As a General Manager, you shape our guest experience. By coaching your team, you help them give their best to Every Guest. Every Time. Our General Managers exceed sales targets while maintaining operational excellence. With our paid training, we give you the tools to embrace and take ownership of your store. You will develop your Assistant General Manager and help them learn what it means to lead at Wireless Zone. Are you a person who thrives in a competitive atmosphere, while having fun with your team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Wireless Zone is the place for you. You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff. You will be driving for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience are at the forefront of your responsibilities. Also, you will act as a mentor for your Assistant General Manager. You will also complete trainings and attend weekly sales leadership calls. You will drive our business forward by always motivating your team to do their best in every guest interaction.

• Building, developing, and mentoring your sales team.
• Working through teams to teach, coach and follow our sales process with Every Guest Every Time
• Attracting and retaining top caliber employees.
• Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.
• Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store.
• Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully.
• Developing and implementing sales tools and initiatives.
• Maintaining the performance of your store by running retail inventory compliance.
• Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports.
• Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base.
• Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
• Owning all guest escalations and providing a timely resolution.
• Clearly communicating company objectives and priorities to team members and providing timely follow up.
• Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs.
• Paid Training
• Premium Health, Dental, and Vision Insurance
• 401K Match
• 50% off Verizon Service

CompensationBase Pay: $46,620Pay rates include base pay at the above rate, with the opportunity to earn a monthly General Manager bonus. What we are looking for... You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You’re open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform.You will need to have:

• 1- 3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Balanced multiple opposing priorities in a multifaceted environment.
• Set goals, evaluated performance, and developed a high performing team.
• Basic interview skills and enhanced staffing knowledge.
• One or more years of customer service, preferably in a retail or sales environment.
• Willingness to work evenings, weekends, holidays

Equal Employment Opportunity

Job Type: Full-time

Pay: $40,000.00 - $67,053.00 per year

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Experience:

• Wireless sales: 1 year (Preferred)

Ability to Commute:

• Salem, OH 44460 (Required)

Work Location: On the road

Salary : $40,000 - $67,053