What are the responsibilities and job description for the Community Manager Brand Social Job at Verizon Communications in New York position at Verizon Communications?
When you join Verizon
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.
The Community Manager, Brand Social is responsible for tracking trends in the social media landscape to find opportunities and cultivate the social media presence for Verizon. They concept, create, and present strategies and integrated marketing campaigns that support Verizon’s overall goals, and are always on the lookout for new ways to connect with our customers.
What you'll be doing :
- Generating comprehensive, data-driven, and consumer-centric communication plans that inform all channels for Verizon Consumer Group and bring our brand closer to consumers through authentic content and engaging conversations.
- Acquiring and sharing deep knowledge of the industry, including the competitive landscape, category disruptors, platform best practices and key business issues that affect Verizon.
- Creating and maintaining content calendars for all social communities, including writing social posts, and managing image and video assets.
- Interacting with users to foster a positive community experience.
- Utilizing social media management tools like Sprinklr and TweetDeck to respond to user comments and posts.
- Aiding our measurement and reporting team to understand what is driving brand sentiment and how the community is feeling.
- Enforcing social media guidelines and monitoring user content across key social channels like Twitter, TikTok, Reddit, YouTube, and more.
- Helping develop the strategic direction for social media content and driving alignment with overall business strategy.
- Assisting in developing thorough and integrated social media strategies and briefs using data analysis and creativity, and presenting them to the CM team.
- Intuitively adapting to ever-changing landscape of social platforms / social content, and actively advising the team on how our content and / or presence on these platforms should reflect these changes.
- Researching key stakeholders and their business needs to support creative social media strategy and inform the execution.
- Assisting in providing strategic recommendations and content support for social media channels for ad hoc projects and campaigns, while ensuring consistency with internal content standards and best practices.
You’ll need to have :
Even better if you have one or more of the following :
Where you’ll be working
In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.
Scheduled Weekly Hours
Equal Employment Opportunity
We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
If you are hired into a California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $81,000.00 and $150,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.
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Salary : $81,000 - $150,000
