Consultant-Risk & Compliance

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you'll be doing...

Risk Management & Compliance (RM&C) is responsible for overseeing Verizon policies, processes, people, and systems, and partnering with leaders to identify and mitigate financial, operational, legal, regulatory, reputational, and information security risks facing the Company. Risk Management and Compliance Consultant is a team lead and subject matter expert for programs by the FCC, USAC; and other state or federal mandates. This is a "hybrid" role where the ideal candidate would have experience in Business Analytics and exposure to Regulations.

Working on a team responsible for CPNI Compliance, specifically Significant Account Changes (SAC).

Maintaining a SAC dashboard responsible for monitoring and tracking success / failure rates to our customers.

Testing and remediating defect anomalies related to failures in the dashboard.

Providing Monthly readouts on SAC health to the Sr Director of the group as well as the Chief Compliance Office.

Proactive awareness on new projects that may have SAC Implications.

Serving as the subject matter expert with respect to risk, while supporting Verizon in preparing for Federal, State, and Agency regulations such as the FCC Mandates, Consent Decrees, and Internal / External Audit findings.

Analyzing complex business problems using data from internal and external sources to provide strategic and actionable business insights with the overarching goal to reduce operational risk across the enterprise.

Strengthening the control environment, collaborating with external partners, and build new capabilities to adapt to evolving needs of the Company.

Participating in cross-functional teams of technical & business partners, including senior stakeholders to identify business risks and create analytics and dashboards to monitor trends and detect outliers.

Performing Risk Assessments within the Regulatory space to determine developing areas of risk and ensure adequate Compliance monitoring in place.

Developing and maintaining positive working relationships with key internal customers, including all RM&C teams, Information Technology, Privacy, Legal, Information Security, Customer Experience, and all the units in the Consumer organization.

Communicating results by developing dynamic and visual reporting that clearly communicates trends and statistically significant anomalies in the context of the business problem.

Communicating timely and accurate information regarding findings and improvement recommendations for senior management and monitor management's improvement actions.

What we're looking for...

You'll need to have :

Bachelor's degree in Accounting, Finance, Economics, Engineering, Computer Science, Data Analytics, Criminal Justice, Math, Information Systems or a related field or four or more years of work experience.

Four or more years of relevant work experience.

Experience in messaging the customer (Transaction, Service, Marketing, Security).

Experience with G Suite of applications.

Exposure / Intermediate skills with SQL, Teradata, Tableau, and Python.

Even better if you have :

Data analytics, Business Intelligence, or programming background.

Professional certification (CPA, CIA, CISA, CFE, CISSP).

Four or more years of work experience in operational compliance, business controls, or finance.

Experience formulating, affecting, interpreting, and implementing policies and processes to ensure a strong control environment.

Strong analytical, investigative, problem solving, and decision-making skills.

Strong verbal and written communication skills to explain confidential and complex issues, and make recommendations to leadership.

Ability to mentor and guide others to further develop individual and team skills.

Experience driving complex solutions and analytics to provide ongoing oversight and monitoring of key risks.

Project management experience.

Experience with report writing / database software such as Cognos Impromptu and Teradata SQL Assistant.

Telecommunications experience.

Willingness to learn query / programming languages.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you'll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.