What are the responsibilities and job description for the Digital Experience Associate Director position at Verizon?
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
Verizon is seeking an Associate Director of Digital Experience to lead the strategy and management of our corporate website. This is a leadership role responsible for overseeing a team and driving digital initiatives to enhance Verizon's brand reputation and user engagement. The ideal candidate will have a proven track record of success in digital platform management and a deep understanding of current digital trends and technologies.
What you'll be doing:Developing and executing a comprehensive digital strategy aligned with Verizon's business objectives.
Creating and implementing a content strategy that effectively delivers key messaging and supports the company's growth narrative.
Collaborating with brand and agency partners to ensure consistency in design, user experience, and messaging.
Continuously improving the website's user experience and optimize content for organic traffic.
Leading and mentororing a team of digital professionals, fostering a culture of innovation and high performance.
Overseeing the development, implementation, and maintenance of digital platforms, ensuring they are user-friendly, scalable, and secure.
Monitoring and analyzing platform performance using KPIs and analytics tools, implementing improvements to enhance user engagement.
Working closely with IT, Communications, HR, Finance, and Legal/Regulatory teams to align digital initiatives with overall business goals.
Bachelor's degree or four or more years of work experience.
Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
Bachelor's degree in Digital Media/Marketing, Computer Science, Information Technology, or a related field.
An advanced degree in a related field.
Ten plus years of progressive experience in digital platform management, with a track record of success in senior digital roles.
Professional certifications (e.g., CDMP, PMP, CSM)
Experience with large corporations.
Deep understanding of digital platform development, management, and optimization.
Knowledge of UX and UI design principles.
Proficiency in digital platform development tools and technologies (e.g., CMS, CRM, analytics platforms).
Experience with cloud computing, mobile development, and web technologies.
Proven leadership and team management skills.
Excellent strategic thinking, problem-solving, and communication skills.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our page to learn more.
