What are the responsibilities and job description for the Principal Engineer-Software Development position at Verizon?
When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.
What you'll be doing...
The Principal Engineer-Software Development will lead and maintain the store applications within the Value IT organization. This role involves developing and implementing new technical solutions, managing program progress, collaborating with cross-functional teams, and ensuring alignment with business goals. The ideal candidate will have a strong technical background, good understanding of cutting-edge technologies, experience in leading large-scale applications, and a proven ability to drive results.
Provide technical expertise and solutions for complex projects across multiple distribution channels
Drive Center of Excellence for Call Center and store applications, delivering end-to-end solutions for sales and service flows
Utilize Conversational UI to build simplified common applications for stores and call centers.
Oversee store channels for Exclusive Retail Store, Agent Retail, and National Retailers, collaborating with business partners to design and implement partner programs
Build and maintain new Unified Sales & Service apps using the Northstar Architecture (NSA) tech stack
Lead and deliver programs in a product-based Agile structure, championing Agile methodologies
Maintain functional / technical requirements, analyze hardware / software features, and understand system architectures
Manage vendor relationships to drive quality, reliability, and timely delivery
Establish objectives, create roadmaps, and align with stakeholders to achieve organizational goals
Lead emerging technology direction, facilitate decision-making, and drive integration with vendor products
Drive DevOps implementation, including ideation, business case development, design, and delivery
Partner with Global Delivery teams to create and optimize cross-channel experiences
Deliver results within budget, time, quality, and strategic / tactical KPIs
Document and comply with software quality, data security, and compliance processes
Create proposals and present effectively to diverse audiences
Analyze market and industry trends, identifying growth opportunities
Recommend and implement customer experience process improvements
Resolve customer complaints in a timely manner
Derive actionable insights from customer feedback
What we're looking for...
You'll need to have :
Six or more years of relevant experience required, demonstrated through one or a combination of work and / or military experience, or specialized training
Bachelor's degree or four or more years of work experience
Expertise in Java, J2EE, and React UI
Experience in AWS and databases (ex : , Oracle, Cassandra, and / or NoSQL databases)
Even better if you have :
Advanced experience in Software Development
Expertise in Spring Boot
Experience implementing AI solutions for call centers / distribution channels
Experience in eCommerce and catalog management software
Experience delivering large, complex software programs
Strong interpersonal, presentation, and writing skills
Solid understanding of technology selection, architecture, and full-stack implementation
Strong analytical and problem-solving skills
Strong leadership and influencing skills
Results-oriented with a strong customer focus
Experience in Design Thinking and Engineering Transformation (DevOps, Microservices, Cloud)
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Where you'll be working
In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.
Scheduled Weekly Hours
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
If you are hired into a California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $124,000.00 and $231,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.
Salary : $124,000 - $231,000
