Senior Director, Verizon Security Assistance Team

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

The Sr. Director for the Verizon Security Assistance Team (VSAT) within Verizon’s Corporate Security Organization, will provide leadership and strategic oversight for a number of dynamic, multifaceted and high-performance teams responsible for balancing compliance requirements with safeguarding customer and business records.

Responsibilities

This individual will define and oversee the strategic and operational direction of a team responsible for processing government issued clearances, handling classified contracts and facilities, responding to civil and criminal legal demands, handling life-threatening and emergency requests for Verizon records in a 24X7X365 environment.  Additionally, the team is responsible for effectuating lawfully authorized electronic surveillances, evaluating products and technologies to ensure CALEA compliance, implementing and testing CALEA solutions, administering and securing CALEA architectures, expanding VSAT’s Outreach Program for law enforcement and public safety communities, and maximizing cost recovery. The role reports directly to the Vice President-Corporate Security.

You’ll need to have…

• Bachelor’s degree and/or equivalent work experience

• 10 years experience 

• 7 years large team management experience

• Demonstrated leadership skills in a call center type environment

• Experience managing and influencing relationships at the senior executive level 

• Ability to present and interact with all levels of management

• Strong ability to learn quickly and assimilate in a high volume, fast paced environment

• Strong analytical, investigative, facilitation, and communication skills

• Ability to work under pressure, on multiple assignments, with strong attention to detail

• Eligibility to apply for and obtain national security clearance through the Department Of Justice

• 7 or more years of experience interacting with law enforcement and government agencies

• Willingness and flexibility to adapt schedule to situations as they arise, on-call 24X7 and travel less than 25% of the time

• Operational environment experience

• Demonstrated leadership, management, analytical, decision making, problem solving, interpersonal and motivational skills

• Proven track record of building and developing  high-performing teams

• Ability to lead and motivate the organization to achieve tactical and strategic goals in a matrix organization

• Experience leading and managing a distributed workforce

• Demonstrated ability to handle confidential and sensitive information

 

Even better if you have one or more of the following…

• Knowledge of the legislation and company policies governing the release of business/customer records

• Understanding of the wireless network, and call and data processing for its use as an effective tool for law enforcement and search and rescue organizations when handling exigent situations

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity 

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.