What are the responsibilities and job description for the Senior Investigator position at Verizon?
When you join Verizon
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.
What you'll be doing....
Verizon innovates constantly to help people live better lives with our technology solutions and we apply the same vision and focus to the way we do business. This includes the way we protect our people and our business. As a Senior Investigator for the Corporate Security Incident Response Team, you’ll be assigned to a market covering all Verizon assets to evaluate risks and protect personnel, critical infrastructures, and all Verizon assets. You will lead all criminal incidents involving employees and infrastructure. You will also produce thorough investigative reports to aid in case resolution. Acting as a trusted advisor at all levels, the business will be reliant upon your expertise to reduce and control losses and protect our employees and assets.
Responsibilities Will Include
You understand the Corporate Security role within Verizon and the inherent importance of detection, response, and mitigation to emerging security threats. Analyzing situations to understand root causes and communicating your assessment comes easily to you. As a multi-tasker, you thrive in a fast-paced, changing environment where your organizational and time management skills are needed. You have excellent interpersonal and communication skills and enjoy working with other teams to implement Corporate Security plans and identify risks on a 24/7 basis as required.
You’ll Need To Have
Where you’ll be working
In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.
Scheduled Weekly Hours
40
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.
What you'll be doing....
Verizon innovates constantly to help people live better lives with our technology solutions and we apply the same vision and focus to the way we do business. This includes the way we protect our people and our business. As a Senior Investigator for the Corporate Security Incident Response Team, you’ll be assigned to a market covering all Verizon assets to evaluate risks and protect personnel, critical infrastructures, and all Verizon assets. You will lead all criminal incidents involving employees and infrastructure. You will also produce thorough investigative reports to aid in case resolution. Acting as a trusted advisor at all levels, the business will be reliant upon your expertise to reduce and control losses and protect our employees and assets.
Responsibilities Will Include
- Ensuring employee and customer safety across the enterprise and respond to active criminal threats of physical violence internally and externally.
- Being the primary liaison between Verizon and local, state, federal and international law enforcement agencies and associations.
- Conducting independent and objective investigations, the results of which are used by the business, HR and Legal that affect Verizon’s interests.
- Responding to emergency and exigent incidents to collaborate with local teams and law enforcement to ensure employees are safe, scene is secured, and the information flow and evidence is protected.
- Identifying and reporting on intelligence of emerging trends and threats that could impact the safety of Verizon Assets.
- Performing threat assessments and provide recommendations to reduce Verizon’s exposure to theft, loss, risk, and violence.
- Developing investigative plans, gathering and evaluating facts, conducting investigative interviews, and writing investigative reports that are used by Legal, Labor Relations, Employee Relations, and Human Resources to make disciplinary decisions and/or are used by law enforcement to support criminal investigation and prosecution.
- Coordinating and leading response to incidents that affect Verizon's critical network infrastructure, including sabotage, vandalism, and theft.
- Collaborating internally with Supply Chain teams, externally with vendors and law enforcement to prevent, detect, investigate, and implement corrective measures for theft and cargo loss within the supply chain (both internal and external).
- Identifying, investigating, and mitigating organized retail crime, including conducting surveillance, gathering intelligence, building cases, and collaborating with law enforcement and internal teams.
- Reviewing brand protection with Verizon Indirect, Value Segment, and National Retail, to identify criminal theft trends affecting Verizon assets.
- Assisting Verizon Corporate Protection Operation by providing executive protection, managing logistics, advance operations, securing transportation as needed, when the Principal(s) travel.
- Supporting the Corporate Protection Operations team when necessary during Special Events.
You understand the Corporate Security role within Verizon and the inherent importance of detection, response, and mitigation to emerging security threats. Analyzing situations to understand root causes and communicating your assessment comes easily to you. As a multi-tasker, you thrive in a fast-paced, changing environment where your organizational and time management skills are needed. You have excellent interpersonal and communication skills and enjoy working with other teams to implement Corporate Security plans and identify risks on a 24/7 basis as required.
You’ll Need To Have
- Bachelor’s degree or four or more years of work experience.
- Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
- Valid driver’s license.
- Experience recognizing and evaluating facts to objectively analyze situations.
- Experience with Google Office Suite and MS Office Suite (Word, Docs, Excel, Sheets, PowerPoint, etc.).
- Strong project management skills with a proven track record of managing complex projects from inception to completion.
- Exceptional interpersonal and organizational skills.
- Experience prioritizing multiple responsibilities and processing high volumes of work in a timely and accurate manner.
- Experience writing investigative reports.
- CFI, CFE, CPP, LPQ, or LPC professional qualification.
- Experience with corporate operations to include Retail, Network, Supply Chain, Real Estate, Fleet and all other applicable corporate functions.
- Former law enforcement experience.
- Ability to handle sensitive and confidential information and matters.
- Highly developed critical thinking and reasoning skills.
- Exceptional interpersonal and organizational skills.
- Strong written and verbal communications skills in order to write concise and factual investigative reports.
- Ability to recognize and evaluate facts and objectively analyze situations.
- Extensive knowledge of all billing systems.
- Civil or criminal litigation support experience and familiarity with law enforcement practices involving sophisticated investigations, prosecutions and providing testimony.
- Strong knowledge of OSINT, internet search and research.
- Strong knowledge of telecommunication (cellular/landline) networks.
- Data warehouse/data mining skills and reporting capabilities, with experience extracting data from the VZW data warehouse or other large data warehouses.
- Established network in the law enforcement community.
- Threat assessment experience.
- Experience handling Union employee issues.
Where you’ll be working
In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.
Scheduled Weekly Hours
40
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
